Adding the IP address of your email app server to Exchange's *IP Allow List * will cause Exchange to tag matching messages with an Spam Confidence Level (SCL) of -1 (*message submitted internally*), which your Outlook clients anti-spam features will honor as well.
-- Espi On Tue, Aug 6, 2013 at 9:24 PM, Aakash Shah <[email protected]> wrote: > The message is not getting to the user's mailbox - it is being rejected > by the server before it reaches the mailbox. But once the email address is > removed from the blocked senders list of the user's mailbox, the user is > able to successfully receive the message. > > Thanks. > > Aakash Shah > (sent from my phone) > ------------------------------ > From: Micheal Espinola Jr > Sent: 8/6/2013 8:57 PM > To: [email protected] > Subject: Re: [Exchange] Preventing User From Marking Specific Senders As > Junk > > Have you determined what specifically is causing the message to be > flagged as spam? Are you seeing the "*This message was marked as spam > using the Outlook Junk E-mail filter*." infobar? > > -- > Espi > > > > On Tue, Aug 6, 2013 at 6:29 PM, Aakash Shah <[email protected]> wrote: > >> *Background* >> >> We have a separate email mail server that sends out broadcast emails to >> the entire company (it is not part of the Exchange). These emails all come >> from the same email address, but have different Display Names associated >> with the emails depending on who sends the broadcast emails. **** >> >> ** ** >> >> *Problem* >> >> We have come across some situations where some users have accidentally >> selected “Mark As Junk” on these emails, and these subsequent emails are >> rejected by the user’s mailbox in the future, i.e. the user never sees any >> more emails from that sender in their mailbox (it is not in their Junk >> Email folder either). If we remove this email address from their Blocked >> Senders list, then the emails continue to come through into the user’s >> mailbox as expected. **** >> >> ** ** >> >> *Question* >> >> Is there a way to define a list of email addresses that are whitelisted >> regardless of whether that email is in the user’s Blocked Senders list?** >> ** >> >> ** ** >> >> Thanks!**** >> >> ** ** >> >> -Aakash Shah**** >> >> ** ** >> > >
