Good to know!  So the Outlook Advanced Search feature now uses “FAST”; does and 
the regular search (not advanced) still uses the local index with Exchange 2013 
+ Outlook 2013 (assuming the mailbox is cached, or is this also no longer a 
requirement)?

-Aakash Shah

From: [email protected] [mailto:[email protected]] On 
Behalf Of Michael B. Smith
Sent: Tuesday, January 14, 2014 10:54 AM
To: [email protected]
Subject: RE: [Exchange] RE: OST files

Exchange 2013 has a unified indexed search called FAST. It is faster than the 
search in Outlook. It is the search always used by OWA, EAS, and EWS. It is 
also accessible in Outlook via “Advanced Search”.

PSTs are supported on file shares using SMB 2.0 or SMB 3.0. Note: they are not 
recommended – but they are supported.


From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Aakash Shah
Sent: Tuesday, January 14, 2014 11:27 AM
To: [email protected]<mailto:[email protected]>
Subject: RE: [Exchange] RE: OST files

Note that my default, the faster indexed search only works against cached 
mailboxes.  So users are generally happier with cached mode turned on.  We do 
disabled caching on shared mailboxes though since they all get added to the 
same OST file and generally, the larger the OST file, the more likely it is to 
become corrupt.

If the Outlook Junk Email filter becomes a problem, this can be disabled.  We 
currently do this since we use an alternate spam solution too.

-Aakash Shah

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Bonnie Pohlschneider
Sent: Tuesday, January 14, 2014 8:14 AM
To: [email protected]<mailto:[email protected]>
Subject: RE: [Exchange] RE: OST files

Our users are primarily Citrix/Terminal Server based so cached mode (which 
creates the OST file) is disabled by default in that scenario. For the 
remainder of our users, we don’t force the setting one way or another but my 
personal preference is to leave cached mode off.

We’ve seen issues over the years with server/desktop synchronization being out 
of whack, Outlook responsiveness being sluggish, and general confusion on the 
part of users with Junk Mail (we use McAfee MXLogic and it boggles their minds 
to think they would possibly have to check TWO junk mail locations… smh) when 
cached is enabled.

The plus side is that mobile users have offline access to their mailboxes and 
it does take some of the workload off the Exchange servers.

Never really had a problem with the OST file its self and I would agree with 
Damien that if there is a problem, just delete the OST and let it recreate. It 
may be time consuming on large mailboxes but definitely not the pain endured 
when using PST’s.

Bonnie Pohlschneider
Network Administrator, CRSI


From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Richard Stovall
Sent: Tuesday, January 14, 2014 11:03 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: [Exchange] RE: OST files

The only exception I have to putting users in cached mode is when they are 
accessing shared mailboxes.  Those particular mailboxes are configured in 
non-cached mode, even if part of a profile that includes cached access to the 
user's own, non-shared mailbox.



On Tue, Jan 14, 2014 at 10:49 AM, Damien Solodow 
<[email protected]<mailto:[email protected]>> wrote:
PST and OST files are quite different animals.
The main issue with PST files was their tendency to corrupt when they got past 
2gb but that was addressed with the Unicode PST format introduced with Outlook 
2003.

They are still an issue for other reasons (not supported on file shares and 
thus vulnerable to loss, very hard to discover/control,etc).

OST files on the other hand are much less of an issue as it’s just an offline 
cache of the Exchange mailbox. They should live on a local drive to the user 
workstation (do NOT put them on a mapped drive) but are otherwise pretty 
forgetablle with Outlook 2003+.

They occasionally get corrupt (usual symptom is Outlook stops updating) but you 
can just delete the file and let Outlook rebuild it.

Using cached mode will take a significant burden off your Exchange servers.

DAMIEN SOLODOW
Systems Engineer
317.447.6033<tel:317.447.6033> (office)
317.447.6014<tel:317.447.6014> (fax)
HARRISON COLLEGE

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>] 
On Behalf Of David McSpadden
Sent: Tuesday, January 14, 2014 10:44 AM
To: [email protected]<mailto:[email protected]>
Subject: [Exchange] OST files

MS PSS is recommending to me to set cached mode on my users and utilize OST 
files?
I thought I had heard PST and OST files are bad, very bad.
Would like to be educated on the Pros and Cons of turning Cached Mode on.  It 
is currently off via Group Policy.



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