Pat, the administrator for the Chesapeake office said this user has had
this
problem before. Outlook was reinstalled last Friday, his account has been
opened on my computer and on the administrator's computer with no problem.
Do you think deleting the mailbox and re-creating it would make a
difference?
> I'd copy the profile and see if he gets the same problem. If he does, then
> create a new profile from scratch. If that still happens, you may need to
> reload Outlook.
>
> ----- Original Message -----
> From: "Farquharson, Andrea" <[EMAIL PROTECTED]>
> To: "Exchange Discussions" <[EMAIL PROTECTED]>
> Sent: Tuesday, August 14, 2001 11:10 AM
> Subject: Re: Outlook 2000
>
>
> > Hi, Pat. He's running NT 4, SP5. He is in our Chesapeake, VA office.
> > I couldn't get to his event log. His assistant sent us the dump file
> > that was created. But, there was nothing helpful, just a bunch of numbers
> > and "State Dump of Thread Id 0xeb" statements.
> >
> > > You have a user with his own email server? I'm jealous! :)
> > >
> > > What OS? Is the event log reporting anything?
> > >
> > > ----- Original Message -----
> > > From: "Farquharson, Andrea" <[EMAIL PROTECTED]>
> > > To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > > Sent: Tuesday, August 14, 2001 9:48 AM
> > > Subject: Outlook 2000
> > >
> > >
> > > > I have a user in one of our field offices. They have their own
> > > > Exchange server. This particular user is getting a Dr. Watson error
> > > > message when he opens his Outlook. It happens shortly after opening
> > > > Outlook. I went into Outlook as him with no problem.
> > > >
> > > > What could be causing him to get this error message? What else can I
> > > > look for?
> > > >
> > > > Thanks!
> > > >
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> >
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