Hi, Lori. I did as you suggested, recreated his profile. No error
message
popped up. Thanks!!
> [1] A reinstall of Outlook does not create a new profile. Removing the
> mailbox is pretty drastic when a new profile takes a few seconds. Wanna try
> that first?
>
>
> [1] I know I'm not Pat.
>
> -----Original Message-----
> From: Farquharson, Andrea [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, August 14, 2001 2:35 PM
> To: Exchange Discussions
> Subject: Re: Outlook 2000
>
>
> Pat, the administrator for the Chesapeake office said this user has had
> this
> problem before. Outlook was reinstalled last Friday, his account has been
> opened on my computer and on the administrator's computer with no problem.
> Do you think deleting the mailbox and re-creating it would make a
> difference?
>
> > I'd copy the profile and see if he gets the same problem. If he does, then
> > create a new profile from scratch. If that still happens, you may need to
> > reload Outlook.
> >
> > ----- Original Message -----
> > From: "Farquharson, Andrea" <[EMAIL PROTECTED]>
> > To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > Sent: Tuesday, August 14, 2001 11:10 AM
> > Subject: Re: Outlook 2000
> >
> >
> > > Hi, Pat. He's running NT 4, SP5. He is in our Chesapeake, VA office.
> > > I couldn't get to his event log. His assistant sent us the dump file
> > > that was created. But, there was nothing helpful, just a bunch of
> numbers
> > > and "State Dump of Thread Id 0xeb" statements.
> > >
> > > > You have a user with his own email server? I'm jealous! :)
> > > >
> > > > What OS? Is the event log reporting anything?
> > > >
> > > > ----- Original Message -----
> > > > From: "Farquharson, Andrea" <[EMAIL PROTECTED]>
> > > > To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > > > Sent: Tuesday, August 14, 2001 9:48 AM
> > > > Subject: Outlook 2000
> > > >
> > > >
> > > > > I have a user in one of our field offices. They have their own
> > > > > Exchange server. This particular user is getting a Dr. Watson error
> > > > > message when he opens his Outlook. It happens shortly after opening
> > > > > Outlook. I went into Outlook as him with no problem.
> > > > >
> > > > > What could be causing him to get this error message? What else can
> I
> > > > > look for?
> > > > >
> > > > > Thanks!
> > > > >
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