If E-mail reliability (aka - "uptime") is paramount, the case is almost made for you.  
Do a simple cost/benefit analysis of taking the database off-line to defrag it.

Cost = Downtime of Exchange server

Benefit = 2Gb of additional free space (unless the server is low on space, benefit is 
almost 0)

Eric

On Mon, 10 Sep 2001 15:44:15 -0500, "Exchange Discussions" <[EMAIL PROTECTED]> 
wrote:

> To All That Replied:
> 
> Thx 4 all the angles @ which I can approach my manager.  I WILL use them
> in our next conversation.  However, e-mail is a very sensitive subject for
> my CIO ever since an Internal Services survey was done and reported that
> of all IT services, e-mail is used by 99.9% of the client base.  And since
> his boss preaches "Customer Service" 1st and above all other things,
> e-mail reliability is Paramount.  So, my manager generally likes to see
> info from the manufacturer justifing what we "engineers" recommend should
> or should not be done, thus the quest for a TechNet/KB article.
> 
> 
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