Why pay for dinner if you can get it for free? What does NTBACKUP not do that you need to do?
Ed Crowley Compaq Computer -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Craig Manske Sent: Wednesday, October 17, 2001 3:31 PM To: Exchange Discussions Subject: RE: Opinion on Backups The software wasn't to bad functionality wise. Let me ask you a question. Would you return to a restaurant who's owner forced you to pay double for your dinner because you accidentally spilled your plate on the floor, even if they had the greatest food in the world? I highly doubt it... I feel the same way about software companies. Quality of product is only 33% of the purchase. The other 66% deals with customer support, sales, price, availability, how often upgrades are released, how long they support old versions, etc... One of our servers is NT 3.51 on a p133 with Backup Exec 7.01. It doesn't need upgrading because it does what it does, and the hardware works. Why spend thousands of dollars in hardware, software, and time just to have a corvette thats only purpose is to drive a person across the street and back? The new version of BE doesn't support NT 3.51, so now I need to upgrade to at least NT 4.0. NT 4.0 isn't supported by my hardware, so now I need to upgrade my hardware and waste half a day doing it. Why should I have to pay $5000+ to upgrade just because Veritas fails to keep customer records? If I needed to reinstall CadKEY their customer support rep would gladly say, "I'm sorry to hear that you lost your software key and serial numbers, let me get those for you right away." Unlike Veritas, "Sorry, you have to upgrade." or the way I interpret it, "Heh heh heh, another idiot who lost his codes, let's make some money offa this fool." When they could have said, "Fax us over your proof of purchase and we'll get you some new codes." If I have to upgrade anyway I'm defiantly not going back to Veritas. And if I have to upgrade one server I might as well upgrade the backup software on the rest of my servers. Sorry to get angry like this, but I get mad when companies don't care about customers who fail to spend at least $5 million on their software a year. -Craig -----Original Message----- From: Tom.Gray [mailto:[EMAIL PROTECTED]] Sent: Wednesday, October 17, 2001 3:58 PM To: Exchange Discussions Subject: RE: Opinion on Backups Have you had any actual problems with the software? Tom Gray, Network Engineer All Kinds of Minds & The Center for Development and Learning University of North Carolina at Chapel Hill Internet: [EMAIL PROTECTED] AT&T Net: (919)960-8888 -----Original Message----- From: Craig Manske [mailto:[EMAIL PROTECTED]] Sent: Wednesday, October 17, 2001 4:45 PM To: Exchange Discussions Subject: Opinion on Backups I've been looking at Backup software for out NT/2000/Exchange servers. Right now we run Veritas Backup Exec but because of the poor support (Pay support sucks) and horriable Customer Service (They didn't have any information on file about my company or purchases). I've decided to choose another brand of tape software. What I'd like to know is what you're opinion is on the best software (Other then BE) to use with NT/2000 including Exchange support. Thanks -- Craig Manske <[EMAIL PROTECTED]> IS Manager Stanek Tool <www.stanektool.com> New Berlin, WI _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
