Is the user using a PST file? Have you tried sending a test message to the munged smtp contact?
>>>-----Original Message----- >>>From: Bob P. Antonietti [mailto:[EMAIL PROTECTED]] >>>Sent: Tuesday, October 23, 2001 10:25 AM >>>To: Exchange Discussions >>>Subject: Communications failure >>> >>> >>>Hello. >>> >>>This is weird (if there is such a thing). >>> >>>We have a user who is unable to send email to a specific >>>address. Each time she attempts to send an email, it is >>>returned with the message; >>> >>>Unable to deliver the message due to a communications failure >>> The MTS-ID of the original message is: c=US;a= >>>;p=Regional Municip;l=<myservernamegoeshere>-011023132031Z-5973 >>> >>>I have tracked the message and it does not make it out >>>through our SMTP server. It appears to be an internal issue. >>> >>>We have reinstalled the Outlook client, removed the user's >>>Personal Address Book (in case there was a conflicting >>>address in there), checked her Contacts for a similar >>>address and can not find anything. I have even moved her to >>>another Exchange server within our Organization, but to no avail. >>> >>>Even if the user logs into another computer she still cannot >>>send an email to this one address. This makes me think >>>there is something associated with the client's profile, >>>however, at this point, I cannot find it. >>> >>>What am I missing? Thank you for any help with this one... >>> >>>Bob P. Antonietti >>> >>>_________________________________________________________________ >>>List posting FAQ: http://www.swinc.com/resource/exch_faq.htm >>>Archives: http://www.swynk.com/sitesearch/search.asp >>>To unsubscribe: mailto:[EMAIL PROTECTED] >>>Exchange List admin: [EMAIL PROTECTED] >>> _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
