Do you by any chance run Exchange Aware Antivirus software with AVAPI
mode?  If so, there is an article from TrendMicro regarding this
problem...  It may be related to your problem..

http://solutionbank.antivirus.com/solutions/solutionDetail.asp?solutionI
D=9635

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED]] On Behalf Of Bob 
> P. Antonietti
> Sent: Tuesday, October 23, 2001 9:25 AM
> To: Exchange Discussions
> Subject: Communications failure
> 
> 
> Hello.
> 
> This is weird (if there is such a thing).
> 
> We have a user who is unable to send email to a specific 
> address.  Each time she attempts to send an email, it is 
> returned with the message;
> 
> Unable to deliver the message due to a communications failure
>       The MTS-ID of the original message is: c=US;a= 
> ;p=Regional Municip;l=<myservernamegoeshere>-011023132031Z-5973
> 
> I have tracked the message and it does not make it out 
> through our SMTP server.  It appears to be an internal issue.
> 
> We have reinstalled the Outlook client, removed the user's 
> Personal Address Book (in case there was a conflicting 
> address in there), checked her Contacts for a similar address 
> and can not find anything.  I have even moved her to another 
> Exchange server within our Organization, but to no avail.
> 
> Even if the user logs into another computer she still cannot 
> send an email to this one address.  This makes me think there 
> is something associated with the client's profile, however, 
> at this point, I cannot find it.
> 
> What am I missing?  Thank you for any help with this one...
> 
> Bob P. Antonietti
> 
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