You mentioned that this was a single domain, but do you only have one
Exchange server or are there other Exchange servers in your organization?

-----Original Message-----
From: Paul Timmerman [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, October 24, 2001 3:15 PM
To: Exchange Discussions
Subject: RE: Cannot Send External E-mail


Yes, where would I find this in admin?


>From: "Soysal, Serdar" <[EMAIL PROTECTED]>
>Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
>To: "Exchange Discussions" <[EMAIL PROTECTED]>
>Subject: RE: Cannot Send External E-mail
>Date: Wed, 24 Oct 2001 15:34:00 -0400
>
>Umm.  Actually I was wrong about the MTA.  You can only set the 
>delivery restrictions using DLs on the IMS.  Do you have access to 
>start Exchange Admin and check out IMS properties?
>
>S.
>
>-----Original Message-----
>From: Paul Timmerman [mailto:[EMAIL PROTECTED]]
>Sent: Wednesday, October 24, 2001 3:28 PM
>To: Exchange Discussions
>Subject: RE: Cannot Send External E-mail
>
>
>Seeing as how I am not the exchange admin, and he is not here..... how
>would
>
>one put a restriction on the MTA or check for the existence of a 
>restriction?
>
> >From: "Soysal, Serdar" <[EMAIL PROTECTED]>
> >Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
> >To: "Exchange Discussions" <[EMAIL PROTECTED]>
> >Subject: RE: Cannot Send External E-mail
> >Date: Wed, 24 Oct 2001 15:19:01 -0400
> >
> >Well, if the network admin put a restriction on the MTA and 
> >configured it so that "nobody but this list can pass mail through", 
> >then the answer is
>yes.
> >
> >
> >
> >-----Original Message-----
> >From: Paul Timmerman [mailto:[EMAIL PROTECTED]]
> >Sent: Wednesday, October 24, 2001 3:16 PM
> >To: Exchange Discussions
> >Subject: RE: Cannot Send External E-mail
> >
> >
> >As best as we can see there are NO restrictions anywhere.  With the 
> >knowledge that the error referenced DL's, I specifically made sure 
> >the
>new
> >user was not a member of any DL's.
> >
> >Here is a thought though. The network admin recently created a new DL 
> >called
> >
> >E-MAIL EVERYONE, which when used, sends the message to everyone.  I 
> >am
>sure
> >he created it though by manually adding the users to the DL........ 
> >could creating a new user and having them either a member or not a 
> >member of
>this
> >new DL be causing any problems?
> >
> >
> > >From: Andy David <[EMAIL PROTECTED]>
> > >Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > >To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > >Subject: RE: Cannot Send External E-mail
> > >Date: Wed, 24 Oct 2001 15:12:13 -0400
> > >
> > >Are you sure there are no restrictions anywhere? That 290 is 
> > >generated
> >when
> > >sending to a restricted DL.
> > >Are these new users created manually or by script?
> > >
> > >
> > >-----Original Message-----
> > >From: Paul Timmerman [mailto:[EMAIL PROTECTED]]
> > >Sent: Wednesday, October 24, 2001 2:56 PM
> > >To: Exchange Discussions
> > >Subject: RE: Cannot Send External E-mail
> > >
> > >
> > >There is no difference between the users.  They are all members of 
> > >the
> >same
> > >single domain.  We have matched some of them with existing 
> > >accounts, permission by permission.  Everything in quotes in the 
> > >NDR below is a modification by me as per our netwrk team.
> > >
> > >The text of the NDR is:
> > >
> > >Your message did not reach some or all of the intended recipients.
> > >
> > >       Subject:
> > >       Sent:       10/24/2001 1:53 PM
> > >
> > >The following recipient(s) could not be reached:
> > >
> > >       '[EMAIL PROTECTED]' on 10/24/2001 1:53 PM
> > >             A restriction in the system prevented delivery of the
> >message.
> > >   The MTS-ID of the original message is: c=US;a= ;p="COMPANY 
> > >NAME";l="EXCHANGE SERVER"-011024185320Z-71
> > >             MSEXCH:MSExchangeMTA:"DOMAIN":"EXCHANGE SERVER"
> > >
> > > >From: "Soysal, Serdar" <[EMAIL PROTECTED]>
> > > >Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > > >To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > > >Subject: RE: Cannot Send External E-mail
> > > >Date: Wed, 24 Oct 2001 14:48:48 -0400
> > > >
> > > >What's different between the new users and the old ones?  Are 
> > > >they on
> >the
> > > >same server?  When you send internal e-mail, does it transfer
> > >successfully
> > > >from one server to the other?  290s are MTA warnings.  It tells 
> > > >you
> >that
> > >an
> > > >NDR is generated.  What is the text of that event?
> > > >
> > > >S.
> > > >
> > > >-----Original Message-----
> > > >From: Paul Timmerman [mailto:[EMAIL PROTECTED]]
> > > >Sent: Wednesday, October 24, 2001 2:41 PM
> > > >To: Exchange Discussions
> > > >Subject: RE: Cannot Send External E-mail
> > > >
> > > >
> > > >Nothing..... that is what is driving us nuts!  :)
> > > >
> > > >There are NO visible restrictions.
> > > >
> > > >
> > > > >From: Monteleone-Haught Matt - Millville 
> > > > ><[EMAIL PROTECTED]>
> > > > >Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > > > >To: "Exchange Discussions" <[EMAIL PROTECTED]>
> > > > >Subject: RE: Cannot Send External E-mail
> > > > >Date: Wed, 24 Oct 2001 14:39:38 -0400
> > > > >
> > > > >Anything going on, on the IMS propties, Delivery Restrictions 
> > > > >tab?
> > > > >
> > > > > >>>-----Original Message-----
> > > > > >>>From: [EMAIL PROTECTED]
> >[mailto:[EMAIL PROTECTED]]
> > > > > >>>Sent: Wednesday, October 24, 2001 2:22 PM
> > > > > >>>To: Exchange Discussions
> > > > > >>>Subject: Cannot Send External E-mail
> > > > > >>>
> > > > > >>>
> > > > > >>>For some reason, on all of the domain accounts we are 
> > > > > >>>creating, they cannot send external e-mail through our 
> > > > > >>>Exchange 5.5 server.  There are NO restrictions on any of 
> > > > > >>>these accounts, yet the returned message states that "A 
> > > > > >>>restriction in the system prevented delivery of the 
> > > > > >>>message".  We cannot find this anywhere.  We can send 
> > > > > >>>internal e-mail.  We get a 290 error in the event viewer. 
> > > > > >>>All existing accounts can send external e-mail so I doubt 
> > > > > >>>it is a connector problem.  We have created the new 
> > > > > >>>accounts to be exact copies of the working ones and still 
> > > > > >>>no luck.  ANY input would be appreciated.
> > > > > >>>
> > > > > 
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