So here is the solution.  Someone tell me if this makes ANY sense... seeing 
as how I am not the exchange admin.  I was right, everything was added 
appropriately, however, our exchange admin told me I needed to stop and 
start the MTA service on the exchange server.  I did this, and sure enough, 
external e-mail for the new user(s) started working.  Why in the world would 
this be needed?

Thanks for all of your help.

>From: "Paul Timmerman" <[EMAIL PROTECTED]>
>Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
>To: "Exchange Discussions" <[EMAIL PROTECTED]>
>Subject: RE: Cannot Send External E-mail
>Date: Wed, 24 Oct 2001 15:15:09 -0500
>
>Yes, where would I find this in admin?
>
>
>>From: "Soysal, Serdar" <[EMAIL PROTECTED]>
>>Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
>>To: "Exchange Discussions" <[EMAIL PROTECTED]>
>>Subject: RE: Cannot Send External E-mail
>>Date: Wed, 24 Oct 2001 15:34:00 -0400
>>
>>Umm.  Actually I was wrong about the MTA.  You can only set the delivery
>>restrictions using DLs on the IMS.  Do you have access to start Exchange
>>Admin and check out IMS properties?
>>
>>S.
>>
>>-----Original Message-----
>>From: Paul Timmerman [mailto:[EMAIL PROTECTED]]
>>Sent: Wednesday, October 24, 2001 3:28 PM
>>To: Exchange Discussions
>>Subject: RE: Cannot Send External E-mail
>>
>>
>>Seeing as how I am not the exchange admin, and he is not here..... how
>>would
>>
>>one put a restriction on the MTA or check for the existence of a
>>restriction?
>>
>> >From: "Soysal, Serdar" <[EMAIL PROTECTED]>
>> >Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
>> >To: "Exchange Discussions" <[EMAIL PROTECTED]>
>> >Subject: RE: Cannot Send External E-mail
>> >Date: Wed, 24 Oct 2001 15:19:01 -0400
>> >
>> >Well, if the network admin put a restriction on the MTA and configured 
>>it
>> >so
>> >that "nobody but this list can pass mail through", then the answer is
>>yes.
>> >
>> >
>> >
>> >-----Original Message-----
>> >From: Paul Timmerman [mailto:[EMAIL PROTECTED]]
>> >Sent: Wednesday, October 24, 2001 3:16 PM
>> >To: Exchange Discussions
>> >Subject: RE: Cannot Send External E-mail
>> >
>> >
>> >As best as we can see there are NO restrictions anywhere.  With the
>> >knowledge that the error referenced DL's, I specifically made sure the
>>new
>> >user was not a member of any DL's.
>> >
>> >Here is a thought though. The network admin recently created a new DL
>> >called
>> >
>> >E-MAIL EVERYONE, which when used, sends the message to everyone.  I am
>>sure
>> >he created it though by manually adding the users to the DL........ 
>>could
>> >creating a new user and having them either a member or not a member of
>>this
>> >new DL be causing any problems?
>> >
>> >
>> > >From: Andy David <[EMAIL PROTECTED]>
>> > >Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
>> > >To: "Exchange Discussions" <[EMAIL PROTECTED]>
>> > >Subject: RE: Cannot Send External E-mail
>> > >Date: Wed, 24 Oct 2001 15:12:13 -0400
>> > >
>> > >Are you sure there are no restrictions anywhere? That 290 is generated
>> >when
>> > >sending to a restricted DL.
>> > >Are these new users created manually or by script?
>> > >
>> > >
>> > >-----Original Message-----
>> > >From: Paul Timmerman [mailto:[EMAIL PROTECTED]]
>> > >Sent: Wednesday, October 24, 2001 2:56 PM
>> > >To: Exchange Discussions
>> > >Subject: RE: Cannot Send External E-mail
>> > >
>> > >
>> > >There is no difference between the users.  They are all members of the
>> >same
>> > >single domain.  We have matched some of them with existing accounts,
>> > >permission by permission.  Everything in quotes in the NDR below is a
>> > >modification by me as per our netwrk team.
>> > >
>> > >The text of the NDR is:
>> > >
>> > >Your message did not reach some or all of the intended recipients.
>> > >
>> > >       Subject:
>> > >       Sent:      10/24/2001 1:53 PM
>> > >
>> > >The following recipient(s) could not be reached:
>> > >
>> > >       '[EMAIL PROTECTED]' on 10/24/2001 1:53 PM
>> > >             A restriction in the system prevented delivery of the
>> >message.
>> > >  The MTS-ID of the original message is: c=US;a= ;p="COMPANY
>> > >NAME";l="EXCHANGE SERVER"-011024185320Z-71
>> > >             MSEXCH:MSExchangeMTA:"DOMAIN":"EXCHANGE SERVER"
>> > >
>> > > >From: "Soysal, Serdar" <[EMAIL PROTECTED]>
>> > > >Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
>> > > >To: "Exchange Discussions" <[EMAIL PROTECTED]>
>> > > >Subject: RE: Cannot Send External E-mail
>> > > >Date: Wed, 24 Oct 2001 14:48:48 -0400
>> > > >
>> > > >What's different between the new users and the old ones?  Are they 
>>on
>> >the
>> > > >same server?  When you send internal e-mail, does it transfer
>> > >successfully
>> > > >from one server to the other?  290s are MTA warnings.  It tells you
>> >that
>> > >an
>> > > >NDR is generated.  What is the text of that event?
>> > > >
>> > > >S.
>> > > >
>> > > >-----Original Message-----
>> > > >From: Paul Timmerman [mailto:[EMAIL PROTECTED]]
>> > > >Sent: Wednesday, October 24, 2001 2:41 PM
>> > > >To: Exchange Discussions
>> > > >Subject: RE: Cannot Send External E-mail
>> > > >
>> > > >
>> > > >Nothing..... that is what is driving us nuts!  :)
>> > > >
>> > > >There are NO visible restrictions.
>> > > >
>> > > >
>> > > > >From: Monteleone-Haught Matt - Millville <[EMAIL PROTECTED]>
>> > > > >Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]>
>> > > > >To: "Exchange Discussions" <[EMAIL PROTECTED]>
>> > > > >Subject: RE: Cannot Send External E-mail
>> > > > >Date: Wed, 24 Oct 2001 14:39:38 -0400
>> > > > >
>> > > > >Anything going on, on the IMS propties, Delivery Restrictions tab?
>> > > > >
>> > > > > >>>-----Original Message-----
>> > > > > >>>From: [EMAIL PROTECTED]
>> >[mailto:[EMAIL PROTECTED]]
>> > > > > >>>Sent: Wednesday, October 24, 2001 2:22 PM
>> > > > > >>>To: Exchange Discussions
>> > > > > >>>Subject: Cannot Send External E-mail
>> > > > > >>>
>> > > > > >>>
>> > > > > >>>For some reason, on all of the domain accounts we are
>> > > > > >>>creating, they cannot send external e-mail through our
>> > > > > >>>Exchange 5.5 server.  There are NO restrictions on any of
>> > > > > >>>these accounts, yet the returned message states that "A
>> > > > > >>>restriction in the system prevented delivery of the
>> > > > > >>>message".  We cannot find this anywhere.  We can send
>> > > > > >>>internal e-mail.  We get a 290 error in the event viewer.
>> > > > > >>>All existing accounts can send external e-mail so I doubt it
>> > > > > >>>is a connector problem.  We have created the new accounts to
>> > > > > >>>be exact copies of the working ones and still no luck.  ANY
>> > > > > >>>input would be appreciated.
>> > > > > >>>
>> > > > >
>> >>>_________________________________________________________________
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