I work for a hosting company. I personally put thogether the Exchange 2000
hosting environment from scratch. As we get more and more customers that
want to use OWA, POP3, IMAP, and MAPI, a very big Exchange flaw is
becoming more and more obvious - Exchange allows two or more mailboxes to
have the same alias (mailbox name) which is good for hosting, but at the
same time MAPI, POP3, and IMAP seem to not know how to handle it.

Example: there are two users [EMAIL PROTECTED] and
[EMAIL PROTECTED] From the point of view of Active Directory these
are completely different user names. Each one has a mailbox, the mailbox
name is jsmith. Outlook Web Access does not have a problem with this at
all (two jsmith directories coexist on the M: drive without any problems).
I thought, until recently, that POP3 and IMAP were fine with this too, but
as it turns out they can't handle the situation either. One of these
jsmith users will not be able to connect to his mailbox.

And MAPI has this problem too. It exhibits itself in two ways - 1)
inability for one of jsmith users to log onto his mailbox and 2) sporadic
NDRs when the colleagues of one of jsmith users send him messages.

I already called MS PSS about this, they reproduced the problem but could
not offer any solution.

I am just venting here, but maybe someone knows a solution or whether this
is going to be addressed, hopefully in near future?

Andrey Fyodorov

P.S. is there a way to generate an SMTP address based on the user name,
and not on the mailbox name?
For example [EMAIL PROTECTED] will generate an SMTP address based on the
Last Name.
My default policy @customerABC.com generates SMTP address based on the
mailbox name.
I had an idea of making the mailbox name unique, for example
customerABC_jsmith, but then my default SMTP address gets generated as
[EMAIL PROTECTED] - who would want such an ugly SMTP
address?

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