You need to make sure that an account or group that you belong to are added
to the permissions on the container that the mailbox is under.

Or you could open the users mailbox in Exchange Admin and under the
permissions tab add you NT account in.

Ben


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: 16 November 2001 10:21
To: Exchange Discussions
Subject: Log in to user's mailboxes



Hi!

I've been asked one thing that some of you may have already been asked to
do before: access a user's mailbox and get a backup of everything in
there.

I'll not discuss the legal/ethical questions about this. I *really* need
to get that information to my boss.

I've searched Microsoft KB and found two articles: "Q147354 XADM: Service
Account Can Log In to any Mailbox" and "Q147362 XADM: Event ID: 1016
Logged Incorrectly in Application Event Log"

So, I've logged in to a machine using the account that is used to start
all Exchange services, then I created a profile with the user's mailbox,
but it didn't work. It complained about a lack of permissions. I then
tried to create the profile with the services account and in the "open
additional mailboxes" I specified the user's mailbox, but it didn't work
too (same lack of permissions error).

What am I doing wrong? How can I access the information?

Don't tell me to restore de server from tape to another server (no time
and no hardware available).

Thanks for your help!


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