The Exchange service account should work - strange.  You could also assign
your own account mailbox owner permissions on the mailbox via the Exchange
Administrator program (using ther Permissions tab.  Remember that the
default cache refresh time is 120mins.

Tony

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: 16 November 2001 11:21
To: Exchange Discussions
Subject: Log in to user's mailboxes



Hi!

I've been asked one thing that some of you may have already been asked to
do before: access a user's mailbox and get a backup of everything in
there.

I'll not discuss the legal/ethical questions about this. I *really* need
to get that information to my boss.

I've searched Microsoft KB and found two articles: "Q147354 XADM: Service
Account Can Log In to any Mailbox" and "Q147362 XADM: Event ID: 1016
Logged Incorrectly in Application Event Log"

So, I've logged in to a machine using the account that is used to start
all Exchange services, then I created a profile with the user's mailbox,
but it didn't work. It complained about a lack of permissions. I then
tried to create the profile with the services account and in the "open
additional mailboxes" I specified the user's mailbox, but it didn't work
too (same lack of permissions error).

What am I doing wrong? How can I access the information?

Don't tell me to restore de server from tape to another server (no time
and no hardware available).

Thanks for your help!


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