Thanks for the suggestion, but those Q articles apply only to Exchange 2000
and we are running 5.5. The only thing we've converted to windows 2000 is
our PDC.

I've also checked out these q articles:
Q184151
Q247927
Q270160
Q197494

The theme of all of these seem to be that either the folder doesn't exist or
that the default editor doesn't have enough permissions. But everything is
intact on the exchange box. I'm almost thinking I just need to reload the
user's Outlook. Any other ideas or Q articles you know of?

Thanx for your patience

Aaron

-----Original Message-----
From: John Q [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, November 20, 2001 10:04 AM
To: Exchange Discussions
Subject: Re: Unable to update public free/busy data error in Outlook


look into q284200 or Q286783

----- Original Message -----
From: "Edwards, Aaron" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Tuesday, November 20, 2001 9:16 AM
Subject: RE: Unable to update public free/busy data error in Outlook


> The folder is there, it only happens to this one user since she has had
> Office 2000 installed, and doesn't happen consistently.
>
> Thanx for your help
>
> Aaron
>
> -----Original Message-----
> From: John Q [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, November 20, 2001 7:44 AM
> To: Exchange Discussions
> Subject: Re: Unable to update public free/busy data error in Outlook
>
>
> Is the free/busy folder missing?
> Does it happen to all users?  Does it happen at all users at the same
time?
>
> ----- Original Message -----
> From: "Edwards, Aaron" <[EMAIL PROTECTED]>
> To: "Exchange Discussions" <[EMAIL PROTECTED]>
> Sent: Monday, November 19, 2001 5:10 PM
> Subject: Unable to update public free/busy data error in Outlook
>
>
> > I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 environment
> that
> > will sporadically pop up an error message while outlook is idle. Users
> have
> > X400 & SMTP addresses. The error message is:
> >
> > Unable to update public free/busy data. Outlook can't find the mail
> service
> > provider. To check your profile settings, double-click the Mail icon in
> > Windows Control panel. Or, try to log on to your mail system again.
> >
> > The only option is to click ok. Sometimes it locks up her system,
> sometimes
> > not.
> > We have tried reloading her profile. Everything I can find on the KB
says
> > something about an MS Mail problem. We aren't using MS Mail. Any other
> > ideas?
> >
> > Thanx
> >
> > Aaron
> >
> >
> >
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