I think you're both right. It's just time to wipe Outlook and the mailbox and rebuild it.
Thanx for all your help Aaron -----Original Message----- From: Couch, Nate [mailto:[EMAIL PROTECTED]] Sent: Friday, November 30, 2001 5:44 AM To: Exchange Discussions Subject: RE: Unable to update public free/busy data error in Outlook Option 1 - - Archive current Calendar data. - Remove all data from current Calendar. - Does the problem still occur? - Create new appointment. - Try to run "Clean Free/Busy" - If successful, then add small groups of appointments back to Calendar until problem recurs. - Tedious isn't it? - If not, see Option 2 Option 2 - - Rebuild users Calendar. - Use MS Exchange client to rename existing Calendar. - Go back to Outlook and create new Calendar. - See if problem recurs. - If so, go to Option 3 Option 3 - - Rebuild users mailbox. Another thought - did this user use Schedule + prior to Outlook 2000 being installed? If so you might make sure it gets removed. (Be aware you may have to reinstall Outlook 2000 after doing so. Then again maybe not). Regards. Nate Couch EDS Messaging > ---------- > From: Edwards, Aaron > Reply To: Exchange Discussions > Sent: Thursday, November 29, 2001 18:31 > To: Exchange Discussions > Subject: RE: Unable to update public free/busy data error in Outlook > > Well, I tried deleting the ost's, I tried singing "I feel pretty", I even > did a tap dance. NO DICE!!! Same error message when she posts new > appointments. But I must admit, the end user is now avoiding me. Maybe > that's a good thing.... :) > > Any other ideas??? > > Thanx > > Aaron > > -----Original Message----- > From: Jennifer Baker [mailto:[EMAIL PROTECTED]] > Sent: Monday, November 26, 2001 10:32 AM > To: Exchange Discussions > Subject: RE: Unable to update public free/busy data error in Outlook > > > Logoff, rename the cached calendar (whatever.ost), logon. > > If it doesn't work, sing "I feel pretty" with great fervor. This will not > solve the problem, but it will distract the end-user. > > -----Original Message----- > From: Edwards, Aaron [mailto:[EMAIL PROTECTED]] > Sent: Monday, November 26, 2001 10:06 AM > To: Exchange Discussions > Subject: RE: Unable to update public free/busy data error in Outlook > > > I tried running the /cleanfreebusy switch on the user and when outlook > loads, it pops up with a "Unable to clean free/busy information" error > message. > > Any suggestions?? > > Thanx > > Aaron > > -----Original Message----- > From: Darren York [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, November 20, 2001 11:00 AM > To: Exchange Discussions > Subject: RE: Unable to update public free/busy data error in Outlook > > > try opening outlook from the run command by typing outlook /cleanfreebusy > > > >From: "Edwards, Aaron" <[EMAIL PROTECTED]> > >Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]> > >To: "Exchange Discussions" <[EMAIL PROTECTED]> > >Subject: RE: Unable to update public free/busy data error in Outlook > >Date: Tue, 20 Nov 2001 11:02:01 -0800 > > > >Thanks for the suggestion, but those Q articles apply only to Exchange > 2000 > >and we are running 5.5. The only thing we've converted to windows 2000 is > >our PDC. > > > >I've also checked out these q articles: > >Q184151 > >Q247927 > >Q270160 > >Q197494 > > > >The theme of all of these seem to be that either the folder doesn't exist > > >or > >that the default editor doesn't have enough permissions. But everything > is > >intact on the exchange box. I'm almost thinking I just need to reload the > >user's Outlook. Any other ideas or Q articles you know of? > > > >Thanx for your patience > > > >Aaron > > > >-----Original Message----- > >From: John Q [mailto:[EMAIL PROTECTED]] > >Sent: Tuesday, November 20, 2001 10:04 AM > >To: Exchange Discussions > >Subject: Re: Unable to update public free/busy data error in Outlook > > > > > >look into q284200 or Q286783 > > > >----- Original Message ----- > >From: "Edwards, Aaron" <[EMAIL PROTECTED]> > >To: "Exchange Discussions" <[EMAIL PROTECTED]> > >Sent: Tuesday, November 20, 2001 9:16 AM > >Subject: RE: Unable to update public free/busy data error in Outlook > > > > > > > The folder is there, it only happens to this one user since she has > had > > > Office 2000 installed, and doesn't happen consistently. > > > > > > Thanx for your help > > > > > > Aaron > > > > > > -----Original Message----- > > > From: John Q [mailto:[EMAIL PROTECTED]] > > > Sent: Tuesday, November 20, 2001 7:44 AM > > > To: Exchange Discussions > > > Subject: Re: Unable to update public free/busy data error in Outlook > > > > > > > > > Is the free/busy folder missing? > > > Does it happen to all users? Does it happen at all users at the same > >time? > > > > > > ----- Original Message ----- > > > From: "Edwards, Aaron" <[EMAIL PROTECTED]> > > > To: "Exchange Discussions" <[EMAIL PROTECTED]> > > > Sent: Monday, November 19, 2001 5:10 PM > > > Subject: Unable to update public free/busy data error in Outlook > > > > > > > > > > I have a Win95 pc with Outlook 2000 in an Exchange 5.5 SP4 > environment > > > that > > > > will sporadically pop up an error message while outlook is idle. > Users > > > have > > > > X400 & SMTP addresses. The error message is: > > > > > > > > Unable to update public free/busy data. Outlook can't find the mail > > > service > > > > provider. To check your profile settings, double-click the Mail icon > > >in > > > > Windows Control panel. Or, try to log on to your mail system again. > > > > > > > > The only option is to click ok. Sometimes it locks up her system, > > > sometimes > > > > not. > > > > We have tried reloading her profile. Everything I can find on the KB > >says > > > > something about an MS Mail problem. We aren't using MS Mail. Any > other > > > > ideas? > > > > > > > > Thanx > > > > > > > > Aaron > > > > > > > > > > > > > > > > _________________________________________________________________ > > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:[EMAIL PROTECTED] > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > >_________________________________________________________________ > >List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > >Archives: http://www.swynk.com/sitesearch/search.asp > >To unsubscribe: mailto:[EMAIL PROTECTED] > >Exchange List admin: [EMAIL PROTECTED] > > > >_________________________________________________________________ > >List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > >Archives: http://www.swynk.com/sitesearch/search.asp > >To unsubscribe: mailto:[EMAIL PROTECTED] > >Exchange List admin: [EMAIL PROTECTED] > > > _________________________________________________________________ > Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
