In my "old" job: 2700 accounts on one server 1 part-time system administrator (me - also looked after Unix and network issue) 2 part-time Exchange admins
33 support personnel over 18 sites (support specialists who support all applications) Mike -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Tim John - Domainz Sent: Thursday, November 22, 2001 4:00 PM To: Exchange Discussions Subject: RE: Quick Survey; Support vs No. or users/servers 30 mailboxes 1 sys admin Resources - ideal ! Incidentally, I read somewhere recently that a balance of 1 IT technician to about 60 or 80 end users is sufficient for all aspects of IT support. I've managed a small team in the past of 2 technicians (and myself) for over 400 users, spread over 7 sites. It was very difficult to provide a good service with these few resources, even with remote control of the servers in the different offices. Cheers, Tim :-----Original Message----- :From: Antonietti, Bob P. [mailto:[EMAIL PROTECTED]] :Sent: Friday, 23 November 2001 05:34 :To: Exchange Discussions :Subject: Quick Survey; Support vs No. or users/servers : : :Hello. : :I'd like to do a quick survey if I may...and thank anyone for :taking the :time to respond. : :I'd like to know the ratio of Exchange Support personnel to :number of end :users on the system, or total servers supported. : :Do you feel you have adequate resources with this ratio? : :Thank you. : :Bob P. Antonietti : :_________________________________________________________________ :List posting FAQ: http://www.swinc.com/resource/exch_faq.htm :Archives: http://www.swynk.com/sitesearch/search.asp :To unsubscribe: mailto:[EMAIL PROTECTED] :Exchange List admin: [EMAIL PROTECTED] : _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
