Not a solution in my environment, unfortunately. :)  They're still going to
be getting a ton of spam (from their previous indiscretions) and they'll
still insist upon me fixing (or at least reducing) that somehow.  In our
case the answer is content filtering and the attendant problems that go with
it.

Luckily we've tuned (and continue to tune) our filters fairly well and catch
very little legitimate mail in it.  I'd guess we spend maybe 15 minutes a
day skimming through the quarantine and releasing stuff that's legit
(deleting the rest of it).

We also don't catch all spam, of course, but we catch a lot of it.  And we
do block more or less all of the dangerous attachment extensions.

Aloha,

-Ben-
Ben M. Schorr, MVP-Outlook, CNA, MCPx3
Director of Information Services
Damon Key Leong Kupchak Hastert
http://www.hawaiilawyer.com


> -----Original Message-----
> From: Martin Blackstone [mailto:[EMAIL PROTECTED]] 
> Sent: Monday, January 07, 2002 1:14 PM
> To: Exchange Discussions
> Subject: RE: Blocking spam
> 
> 
> No, you say "that sucks, you shouldn't have done that", then 
> shake your head slowly and walk away. :)
> 
> -----Original Message-----
> From: Ben Schorr [mailto:[EMAIL PROTECTED]] 
> Sent: Monday, January 07, 2002 3:19 PM
> To: Exchange Discussions
> Subject: RE: Blocking spam
> 
> 
> Once the horse is out of the barn, though, what do you do?  
> Make them get all new e-mail addresses?
> 
> -Ben-
> Ben M. Schorr, MVP-Outlook, CNA, MCPx3
> Director of Information Services
> Damon Key Leong Kupchak Hastert
> http://www.hawaiilawyer.com
> 
> 
> > -----Original Message-----
> > From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, January 07, 2002 12:53 PM
> > To: Exchange Discussions
> > Subject: RE: Blocking spam
> > 
> > 
> > I agree. It is dead on accurate.
> > When I started here we had content filtering. And I had to 
> do the same 
> > thing. I slowly started turning off the filters and now the 
> only thing 
> > it does is extension blocking. I explained to management 
> and my users 
> > why this was happening to them and how they had done it to 
> themselves 
> > and how they should fooble their email addys if they don't 
> want to get 
> > on a list and everything is happy now.
> > 
> > Bottom line: Its about user education in my book.
> > 
> > -----Original Message-----
> > From: Jesse Rink [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, January 07, 2002 2:48 PM
> > To: Exchange Discussions
> > Subject: RE: Blocking spam
> > 
> > 
> > You know, this has to be the best email I've read here and have 
> > archived it for the day when my boss demands content 
> filtering on our 
> > exchange server, heh.
> > 
> > > You know, if you had been reading the list for one week, you would
> > > have seen that this very issue was discussed in at least
> > two threads.
> > > 
> > > There's nothing you can do until you show your users how
> > they actually
> > > get on people's sh!t lists.  If you can teach them how to avoid 
> > > behavior that gets them on people's sh!t lists, then and 
> only then 
> > > your spam input will decrease.
> > > 
> > > Sure, you can install something like eManager (since you
> > have ScanMail
> > > already, it's a cheap buy) but that just masks the problem.  Rest 
> > > assured that Richard Cranium in accounting will subscribe to the 
> > > cooking channel mailing list, or Jenny the Office Manager
> > will forward
> > > the "Good Luck Totem" to everybody in her address book.  At
> > that point
> > > Richard and Jenny will complain even louder when they 
> receive spam 
> > > because the content filter that YOU put in place doesn't
> > work.  Then
> > > Johnny the PHB will tell you to increase the 
> effectiveness of your 
> > > content filter or lose your job.  You'll do it and Richard
> > and Jenny
> > > will complain to Johnny that they are not receiving
> > business critical
> > > e-mails.  Then Johnny will order you to go through all blocked 
> > > messages and forward anything that is business critical.
> > Soon, you'll
> > > discover that you can't do anything else but review the 
> quarantined 
> > > messages.  You'll advise Johnny the PHB to promote Avi the
> > OfficeBoy
> > > to "Information Delivery Specialist" position where he can
> > go through
> > > all the messages so you can go back to installing service packs. 
> > > Should I go on?
> > > 
> > > S.
> > > 
> > 
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