All valid complaints. I may not be having the problems that most are having since we use their SMTP gateway product that is part of the Active Virus Defense suite called WebShield SMTP. It has allowed us to content filter and block at the gateway before it ever gets to Groupshield.
I just got off of the phone with our account rep at NAI and she was trying to get us to go to their web appliance called e500. It basically is a hardware version of the Websheild SMTP product with a few bells and whistles. The benefits that it purports to have over the software version we hope to be able to handle at the firewall level. We did not see the tripling that others have seen. Had we have seen it we too would have been on Trend Micro "like a donkey on a waffle". It is just hard to justify going to something that they see as never having let them down. Ken Powell Systems Administrator Clark County Office of Budget and Information Services (OBIS) Vancouver, Washington [EMAIL PROTECTED] Voice: (360) 397-6121 x4658 Fax: (360) 759-6001 -----Original Message----- From: Durkee, Peter [mailto:[EMAIL PROTECTED]] Sent: Friday, January 25, 2002 11:07 AM To: Powell, Ken Subject: RE: Antivirus Suite recommendations Don't get me wrong. I had made my peace with Groupshield's eccentricities, and probably would have stuck with it if they had not tried tripling the amount we were paying at the exact same time as I was trying (in vain) for months to get a fix from NAI tech support that would allow Groupshield to successfully clean the Magistr virus. But don't get me started... -Peter -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 24, 2002 14:09 To: Exchange Discussions Subject: RE: Antivirus Suite recommendations This "jihad" seems to come around pretty regularly :). As I am the only one to not have experienced the problems that everyone else reports I will keep my comments short. We have used TVD (Total Virus Defense Suite) for several years with not one single problem that could be attributed back to NAI. Oh sure there was that one time with Groupshield when they went to the new engine :( But, other than that we have had 100% satisfaction with them. I have not had the pleasure of using Trend's software so I can not comment on that. I am sure though that it has to be far superior to everything else based on everyone's high recommendations. On the subject of pricing for your systems, that does seem awfully high. We just currently moved up to their AVD suite that contains ePolicy Orchestrator to allow for remote management of all systems and the quote came back at $23.80 per client and $5.25 for "Connect" Phone Support and Maintenance. That was for 2001 clients for 2 years. I believe that it was quoted at a 32% discount. It appears that you should be able to get the same discounts as we did since you are local government. This does sound like a good time to make the switch to Trend with what NAI is quoting you. Like I said, we have done well with it so I can not make a good enough case for switching. I guess that it wasn't that short. Ken Powell Systems Administrator Clark County Office of Budget and Information Services (OBIS) Vancouver, Washington [EMAIL PROTECTED] Voice: (360) 397-6121 x4658 Fax: (360) 759-6001 -----Original Message----- From: Matt Hoffman [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 24, 2002 11:22 AM To: Exchange 5.5 List Subject: Antivirus Suite recommendations Hello! Upon attempting to renew our license with NAI for our TVD suite, I've found that the cost of renewal is significantly greater ($8500 +) than what we originally purchased the suite for (around $3000). Of course, we are going from 101 nodes to 175 nodes, but the jump in cost is enormous. Therefore, I am looking for potential alternatives. I know that there are other vendors that are noted as being worth looking into (Trend, AntiGen, etc.). Any suggestions then, especially in light of cost? I'd really like to find something that might come in a whole lot closer to our original cost for TVD, plus the extra nodes we need (under 200). It really is important that the suite be able to handle integrating well with Exchange 5.5. Especially when it comes to attachment blocking. Thanks much! Matt Hoffman _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] ______________________________________________ This message is private or privileged. 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