How about creating a *new* profile and have him re-sync?

-----Original Message-----
From: Elkins, Jerry D [mailto:[EMAIL PROTECTED]]
Sent: Monday, January 28, 2002 12:53 PM
To: Exchange Discussions
Subject: Unable to clean your free/busy information on the server


Update:

I completely deleted the profile using the undocumented switch (From
O'Reilly and Associates) /cleanprofile, I also physically deleted all of the
files in his Application Data/Outlook folder .FAV, .OST etc.  And still have
the problem.  Any other ideas, this is starting to get critical.  What do
you think about a problem with the actual NT profile?

Please help.

Jerry

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