Ed's right.  Your policy is useless unless you:

1. Ban PST usage in your company with a policy signed by your CEO, CIO etc.
2. Modify your default Outlook setup to not have PST files available as a
service.
3. Delete all PST files from your file servers (by delete I mean move to a
location where they're inaccessible by ordinary users and you can keep them
there for a while in case someone screams)
4. Delete all PST files from desktops.

As far as Mailbox Manager goes, it'll run just fine during virus scanning or
online maintenance.  I would try to avoid running it during backups.

If you're going to touch the entire mailbox, you also want to make sure that
you run the latest version of mailbox manager.  Earlier versions really
messed up recurring appointments in calendar folder.  

I would make sure you don't run it against Tasks, Calendar and Contacts.
You also want to add IPM.Contact, IPM.Task and IPM.Appointment as excluded
message classes just in case a use created a subfolder that contains
contact, task or calendar items.  

S.

-----Original Message-----
From: Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, February 06, 2002 1:16 PM
To: Exchange Discussions
Subject: RE: Any Best Practices using the Mailbox Manager in Exchange 5.5.


Just point out that malcontents won't follow the policy and copy their
"evidence" into a PST or print it out, while your policy will have destroyed
all "evidence" in your company's favor.  When your company is sued by a
malcontent employee, remember that I told you so.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of John Strongosky
Sent: Wednesday, February 06, 2002 9:52 AM
To: Exchange Discussions
Subject: RE: Any Best Practices using the Mailbox Manager in Exchange 5.5.


Thanks for all your input, my manager is going to put this out at the
Executive Managers Meeting as well as an email to everyone. I agree with
Sent Items and Deleted Items, but they want Inbox as well and then they are
going for the rest of the Mailbox.....Is there a best time to run this?

I've got online Save's starting at 10pm last's to about 2am, online Maint
starting at 2am and finish's around 3am, and Antivirus scanning the
mailbox's at 3am which lasts until about 7am.

john

-----Original Message-----
From: John Strongosky 
Sent: Tuesday, February 05, 2002 4:59 PM
To: Exchange Discussions
Subject: Any Best Practices using the Mailbox Manager in Exchange 5.5.


We are going to implement an 12 month email retention policy using the
Mailbox Manager in Exchange 5.5 (my 9 systems are exch 5.5 sp4 on nt4.0 sp6a
with Trend Antivirus), are there any gottcha's or best practices that you
are using for this product (i.e best time to run this etc etc). I've tested
it on our backup Mailbox Restore server and have read the Users Guide as
well as Tony Redmond Tech Note Article from Windows NT Magazine's Exchange
Administrator, it seems straight forward but am I missing something.

thanks,

john

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