Hi all,
I'm getting the following errors on MSX 5.5 SP4 and the store doesn't
start.
I spent all day on Technet and reading the MSX Disaster Recovery Guide,
but didn't find useful informations on the "log version stamp" error, so I
decided to make an offline backup of the stores, and then a restore of the
last PRIV and PUB stores (backed up last Saturday), plus the differential
backed up last night. Unfortunately the store still doesn't start.
BEFORE RESTORE
==============
Application Log:
1) 27/02/02 14.24.15 ESE97 Error Logging/Recovery
123 N/A SERVER3 MSExchangeIS (477) Log version stamp does not match
database engine version stamp.
2) 27/02/02 14.24.15 MSExchangeIS Error General 1120 N/A
SERVER3 Error
0xfffffdfe initializing the Microsoft Exchange Server Information Store
database.
3) 27/02/02 14.24.15 MSExchangeIS Error General 5000 N/A
SERVER3 Unable
to initialize the Microsoft Exchange Information Store service. Error
0xfffffdfe.
System Log:
1) 27/02/02 14.24.15 Service Control
Manager Error None 7024 N/A SERVER3 The Microsoft Exchange Information
Store service terminated with service-specific error 4294966782.
AFTER RESTORE
=============
Application Log:
1) 27/02/02 19.18.13 ESE97 Error Logging/Recovery 123 N/A
SERVER3 (512)
Log version stamp does not match database engine version stamp.
2) 27/02/02 19.18.13 MSExchangeIS Error Recovery 1081 N/A
SERVER3 Unable
to recover the database because error 0xc8000202 occurred after a restore
operation.
3) 27/02/02 19.18.13 MSExchangeIS Error General 5000 N/A
SERVER3 Unable
to initialize the Microsoft Exchange Information Store service. Error
0xc8000202.
System Log:
1) 27/02/02 19.18.13 Service Control
Manager Error None 7024 N/A SERVER3 The Microsoft Exchange Information
Store service terminated with service-specific error 3355443714.
System is MSX 5.5 SP4 on SBS 4.5 (NT4 SP6a). I was running Exchange
Optimizer and it hung attemping to restart the store service. Trend
ScanMail 3.8 was temporarily disabled as I was invesigating for crashes
possibly due to ScanMail.
After several months of good operation ScanMail 3.6 caused me some bad
store crashes that I have always been able to recover from backups. After
having loaded ScanMail 3.8 everything went fine for a week, until today...
Can anybody give some good recommendations that I can try tonight (it's 8
pm in Italy), or should I make "that" call to PSS in the morning?
Thanks in advance,
Alberto
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