Thanks Chris, while I wait for PSS Italy to wake up tomorrow morning, might I try to re-load SP4 (no hot-fixes were loaded) or better leave it as it is now?
Alberto > Sounds like possibly a SP or hotfix version mismatch. I'd call PSS if it's a > production box as time == money. > > Chris > -- > Chris Scharff > Senior Sales Engineer > MessageOne > If you can't measure, you can't manage! > > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] > > Sent: Wednesday, February 27, 2002 1:27 PM > > To: Exchange Discussions > > Subject: Event 123 and server down! > > > > > > Hi all, > > I'm getting the following errors on MSX 5.5 SP4 and the store > > doesn't start. > > > > I spent all day on Technet and reading the MSX Disaster > > Recovery Guide, but didn't find useful informations on the > > "log version stamp" error, so I decided to make an offline > > backup of the stores, and then a restore of the last PRIV and > > PUB stores (backed up last Saturday), plus the differential > > backed up last night. Unfortunately the store still doesn't start. > > > > BEFORE RESTORE > > ============== > > Application Log: > > 1) 27/02/02 14.24.15 ESE97 Error Logging/Recovery > > 123 N/A SERVER3 MSExchangeIS (477) Log version > > stamp does not match > > database engine version stamp. > > 2) 27/02/02 14.24.15 MSExchangeIS Error General > > 1120 N/A SERVER3 Error > > 0xfffffdfe initializing the Microsoft Exchange Server > > Information Store database. > > 3) 27/02/02 14.24.15 MSExchangeIS Error General > > 5000 N/A SERVER3 Unable > > to initialize the Microsoft Exchange Information Store > > service. Error 0xfffffdfe. > > > > System Log: > > 1) 27/02/02 14.24.15 Service Control > > Manager Error None 7024 N/A SERVER3 The > > Microsoft Exchange Information > > Store service terminated with service-specific error 4294966782. > > > > AFTER RESTORE > > ============= > > Application Log: > > 1) 27/02/02 19.18.13 ESE97 Error > > Logging/Recovery 123 N/A SERVER3 (512) > > Log version stamp does not match database engine version stamp. > > 2) 27/02/02 19.18.13 MSExchangeIS Error > > Recovery 1081 N/A SERVER3 Unable > > to recover the database because error 0xc8000202 occurred > > after a restore operation. > > 3) 27/02/02 19.18.13 MSExchangeIS Error General > > 5000 N/A SERVER3 Unable > > to initialize the Microsoft Exchange Information Store > > service. Error 0xc8000202. > > > > System Log: > > 1) 27/02/02 19.18.13 Service Control > > Manager Error None 7024 N/A SERVER3 The > > Microsoft Exchange Information > > Store service terminated with service-specific error 3355443714. > > > > > > System is MSX 5.5 SP4 on SBS 4.5 (NT4 SP6a). I was running > > Exchange Optimizer and it hung attemping to restart the store > > service. Trend ScanMail 3.8 was temporarily disabled as I > > was invesigating for crashes possibly due to ScanMail. > > > > After several months of good operation ScanMail 3.6 caused me > > some bad store crashes that I have always been able to > > recover from backups. After having loaded ScanMail 3.8 > > everything went fine for a week, until today... > > > > Can anybody give some good recommendations that I can try > > tonight (it's 8 pm in Italy), or should I make "that" call to > > PSS in the morning? > > > > Thanks in advance, > > Alberto _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
