Might try reloading it, don't see how it could hurt.

Chris
-- 
Chris Scharff
Senior Sales Engineer
MessageOne
If you can't measure, you can't manage! 


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] 
> Sent: Wednesday, February 27, 2002 2:12 PM
> To: Exchange Discussions
> Subject: RE: Event 123 and server down!
> 
> 
> Thanks Chris,
> while I wait for PSS Italy to wake up tomorrow morning, might 
> I try to re-load SP4 (no hot-fixes were loaded) or better 
> leave it as it is now?
> 
> Alberto
> 
> > Sounds like possibly a SP or hotfix version mismatch. I'd 
> call PSS if 
> > it's a production box as time == money.
> > 
> > Chris
> > --
> > Chris Scharff
> > Senior Sales Engineer
> > MessageOne
> > If you can't measure, you can't manage! 
> > 
> > 
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
> > > Sent: Wednesday, February 27, 2002 1:27 PM
> > > To: Exchange Discussions
> > > Subject: Event 123 and server down!
> > > 
> > > 
> > > Hi all,
> > > I'm getting the following errors on MSX 5.5 SP4 and the store 
> > > doesn't start.
> > > 
> > > I spent all day on Technet and reading the MSX Disaster
> > > Recovery Guide, but didn't find useful informations on the 
> > > "log version stamp" error, so I decided to make an offline 
> > > backup of the stores, and then a restore of the last PRIV and 
> > > PUB stores (backed up last Saturday), plus the differential 
> > > backed up last night.  Unfortunately the store still 
> doesn't start.
> > > 
> > > BEFORE RESTORE
> > > ==============
> > > Application Log:
> > > 1) 27/02/02       14.24.15        ESE97   Error   Logging/Recovery
> > >   123     N/A     SERVER3 MSExchangeIS (477) Log version 
> > > stamp does not match
> > > database engine version stamp.
> > > 2) 27/02/02       14.24.15        MSExchangeIS    Error   General 
> > >   1120    N/A     SERVER3 Error
> > > 0xfffffdfe initializing the Microsoft Exchange Server
> > > Information Store database.
> > > 3) 27/02/02       14.24.15        MSExchangeIS    Error   General 
> > >   5000    N/A     SERVER3 Unable
> > > to initialize the Microsoft Exchange Information Store 
> > > service. Error 0xfffffdfe.
> > > 
> > > System Log:
> > > 1) 27/02/02       14.24.15        Service Control
> > > Manager   Error   None    7024    N/A     SERVER3 The 
> > > Microsoft Exchange Information
> > > Store service terminated with service-specific error 4294966782.
> > > 
> > > AFTER RESTORE
> > > =============
> > > Application Log:
> > > 1) 27/02/02       19.18.13        ESE97   Error   
> > > Logging/Recovery  123     N/A     SERVER3  (512)
> > > Log version stamp does not match database engine version stamp.
> > > 2) 27/02/02       19.18.13        MSExchangeIS    Error   
> > > Recovery  1081    N/A     SERVER3 Unable
> > > to recover the database because error 0xc8000202 occurred
> > > after a restore operation.
> > > 3) 27/02/02       19.18.13        MSExchangeIS    Error   General 
> > >   5000    N/A     SERVER3 Unable
> > > to initialize the Microsoft Exchange Information Store 
> > > service. Error 0xc8000202.
> > > 
> > > System Log:
> > > 1) 27/02/02       19.18.13        Service Control
> > > Manager   Error   None    7024    N/A     SERVER3 The 
> > > Microsoft Exchange Information
> > > Store service terminated with service-specific error 3355443714.
> > > 
> > > 
> > > System is MSX 5.5 SP4 on SBS 4.5 (NT4 SP6a).  I was running
> > > Exchange Optimizer and it hung attemping to restart the store 
> > > service.  Trend ScanMail 3.8 was temporarily disabled as I 
> > > was invesigating for crashes possibly due to ScanMail.
> > > 
> > > After several months of good operation ScanMail 3.6 caused me
> > > some bad store crashes that I have always been able to 
> > > recover from backups.  After having loaded ScanMail 3.8 
> > > everything went fine for a week, until today...
> > > 
> > > Can anybody give some good recommendations that I can try
> > > tonight (it's 8 pm in Italy), or should I make "that" call to 
> > > PSS in the morning?
> > > 
> > > Thanks in advance,
> > > Alberto
> 
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