I run MAPI/VAPI.  I would switch back to MAPI only if I knew that the
chance of oveloading the MAPI scanner was negligable, but to tell you the
truth, I don't really have a good idea how to test for that.

  We only have about 80 users, so I'm problably safe, but I guess a problem
that I can work around is not really a good reason to take a chance with the
virus scanner (time spent working around problem << time spent rebuilding
server after virus attack).

 Jim Helfer


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, March 05, 2002 2:42 PM
To: Exchange Discussions
Subject: RE: Unable to move items to a PST


Jim, you are correct that NAV is causing the error. VAPI or MAPI/VAPI mode
will cause archiving and synchronization errors of emails with attachments.
Both are MAPI functions that expect a "cleaned" response which VAPI mode
cannot deliver so the process fails. The solution for us was to run in MAPI
only mode. MAPI is less efficient that VAPI or MAPI/VAPI so server
performance could degrade. Additionally, if the server is under load, MAPI
can deliver a virus laden attachment to a users inbox that will lie dormant
until the user opens, moves or deletes the email. All of our workstations
are managed by NAV with defs updated daily to provide the most protection
from this. 

Art

-----Original Message-----
From: Jim Helfer [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, March 05, 2002 2:10 PM
To: Exchange Discussions
Subject: RE: Unable to move items to a PST


I have this exact problem.  I think it has something to do with the NAV
running on the Exchange server, but it hasen't become a big enough problem
here to warrant disabling the scanners for a test.
 
 Jim


-----Original Message-----
From: Scott Lounder [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, March 05, 2002 12:23 PM
To: Exchange Discussions
Subject: Unable to move items to a PST


I have several users who when trying to move items from their Mailbox to a
PST file they get an error message saying:  Some items could not be moved.
They were either already moved or deleted, or access was denied.
This seems to happen only when attempting to move items with attachments,
and only when trying to move more than a single item.  For example I can
move 20 items from the Inbox(or any folder on the server) to the PST with no
problems, as long as none of those messages have attachments.  If I attempt
to move 20 items from my Inbox(or others) and one or more of those items has
an attachment, it will move the items before the message with the
attachment, but stop and give me the error on that message with the
attachment.
I can select that ONE message and move it to a PST file, but I can't move
more than one at a time. 
We have 3 Exchange 5.5 servers with SP4 on them, and the problem is
occurring on all servers. 
Any help would be appreciated. 
Thanks 
Scott... 



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