I recall when the version of NAVMSE came out that I'm running, there was
some sort of MAPI issue where it wouldn't (sometimes?) be able to scan
_outgoing_ SMTP messages because of the MAPI API not notifying the scanner
in time to do anything about it. This was one reason that the VAPI/MAPI mode
was desirable.

  I looked around on Symantec's knowledgebase for something on this, but I
couldn't seem to come up with anything on this.  Perhaps I am imaging
things?  

   The dilemna that I have is, Is it worth it to change from a scanning mode
that seems to be meeting the primary objective (squashing viruses) to change
to a different scanning mode that *may* not be able to catch all viruses
under certain circumstances, but will prevent a relatively minor client
problem.

  Jim Helfer



-----Original Message-----
From: Tom Meunier [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, March 06, 2002 5:59 PM
To: Exchange Discussions
Subject: RE: Unable to move items to a PST


Sorry, I thought I'd answered this yesterday.  We went through this with
the earlier NAVMSE 2.1x products, then found out what the deal was.  I
don't think the problem is with NAVMSE but rather with the antivirus
API.  (and of course, the fact that NAV uses that as one of its two
available scanning modes) Turn NAVMSE to MAPI-mode instead of AVAPI
mode, and it should fire.  See also Q263949 and Symantec's KB article
http://service1.symantec.com/SUPPORT/ent-security.nsf/pfdocs/20001115141
55648.

Dunno what product you recommended to your company, that they made you
buy NAV, but the only way around this one is to use a pure-MAPI solution
or use the ESE product(s).


-----Original Message-----
From: Scott Lounder [mailto:[EMAIL PROTECTED]] 
Posted At: Wednesday, March 06, 2002 4:34 PM
Posted To: MSExchange Mailing List
Conversation: Unable to move items to a PST
Subject: RE: Unable to move items to a PST


I think the problem is with NAV, I just spent like an hour going through
emails and opening every one (well the ones with attachments).  Then I
tried to copy them all at once, no problem at all, all of them went,
where before only one would go at a time.
I also noticed that when I opened a message with an attachment it took a
long time (30 seconds) to open.  Then if I close it and go on, and come
back to that message later, it opens in seconds.  Even if I open the
message on one machine, and go to a different machine and open the same
message there, the same thing happens, the first time you open a message
it takes a while, then it's fast.  Leading me to believe the delay is
caused by NAVMSE needing to scan the attachment.
I started digging around yesterday on MS website and found this Q
article saying that basically the problem is NAVMSE (Q317953)
Sigh...you have to hate when someone buys a product against your
recommendation just because they think they know what is best...


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