Mike,

This fix for the problem below has always worked for me:

1.  Close your Outlook, any open messages, and any PDA you may have syncing
with your Outlook.
2.  On the Windows taskbar, click Start, point to Programs, and then click
Windows Explorer. 
3.  In Windows Explorer move to the C:\Windows\Forms folder on your hard
drive. 
4.  Under the Forms folder, highlight everything ***EXCEPT THE CONFIGS
FOLDER*** and press the DELETE key. When prompted, "Are you sure you want to
remove the folder"<folder name>" and send all its contents to the Recycle
Bin?", click Yes. 
5.  Restart Outlook and move your e-mails.

Jim Blunt

-----Original Message-----
From: Couch, Nate [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, March 26, 2002 11:15 AM
To: Exchange Discussions
Subject: RE: crazy error


Where I see this most commonly is when you restart any AV software (NAV,
Groupshield, take your pick).  the AV locks the Attachment table so as to
scan it and once it is completed then you can move your messages again.  If
this is likely just wait for the AV software to do it's job.

If this is not the case, then . . . select the emails you want to move, open
them, let your AV software scan them, and then you should be able to move
them just fine.

Nate Couch
EDS Messaging

> ----------
> From:         Wojcinski, Mike
> Reply To:     Exchange Discussions
> Sent:         Monday, March 25, 2002 21:04
> To:   Exchange Discussions
> Subject:      crazy error
> 
> We've just started getting this error recently with our Exchange 5.5 sp4
> servers; it seems whenever a user tries to move multiple or single e-mails
> to an .pst file (personal folder) onto a local hard drive, they get the
> following error:
> 
> "Can't move the items.  Some items could not be moved.  They were either
> already moved or deleted, or access was denied"
> 
> You can see that some of the files actually moved over to the pst, you can
> also select the same files again and some more will move over then fail
> again with the same error message.  This has the same results with Outlook
> 98/98/2000, I haven't tested yet with XP.  It seems this is a server issue
> not client.
> 
> Thanks,
> 
> Mike Wojcinski
> 
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