Norton AV for exchange 2.5 (probably latest build - got an update about a month ago). I suspected that right away but stopping it made no difference at all.
Tom -----Original Message----- From: Daniel Chenault [mailto:[EMAIL PROTECTED]] Sent: Wednesday, March 27, 2002 5:33 PM To: Exchange Discussions Subject: Re: EX55 sp4: Inbound IMC messages stuck problem update what kind of AV are you running? ----- Original Message ----- From: "Alverson, Thomas M." <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Sent: Wednesday, March 27, 2002 4:28 PM Subject: EX55 sp4: Inbound IMC messages stuck problem update > A few days ago I reported a problem with inbound emails getting stuck > in the > IMC inbound queue. Here are some more details: > > This has happened 3 different times so far. The first time the IMC > had stopped processing all inbound traffic. I tried to stop it with > control panel/services but it would not stop. I finally forcibly > ended the MSEXCIMC.EXE process with task manager and then restarted > it. The first time the large backlog of inbound files started to flow > and I was left with > 4 messages that would not transfer. I tried stopping IMC again (it > would never stop via control panel once it had seen one of these bad > emails) but it would not process them even after deleting queue.dat > (while imc was stopped). > > I gave up on the 4 emails and let it run for a while but after a few > hours two more emails got stuck. Again I had to forcibly terminate > the IMC process and delete queue.dat. I also discovered that if I > tried to view the > queues with exchange admin, that the admin program would freeze when I tried > to select the MTS-IN queue on the IMC. I could look at the IMC > inbound queue and see the messages that weren't being processed (and > they were sitting there in the IMCDATA/IN directory). All I could do > is remove them from the IN directory and stop/restart IMC while > deleting queue.dat. If I tried to reintroduce one of the 'bad' > messages to the IN directory (by stopping IMC, deleting queue.dat, > copying the file to IN and restarting IMC) > it would fail in the same fashion. The weird part is that after the > first restart of IMC, it would still process other inbound emails. > This happened > a third time (with two similar messages) and again I moved them out of > the IN directory. It has been running for a whole day now without > getting stuck > on a message. I looked at all the 'bad' messages and did not see > anything unusual about them. I did not see anything at all in the > event log for these messages. I currently have all of the imc log > settings at maximum in > case it happens again. > > > Tom > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
