Yes. We had to get a different version of the Antigen Client exe from Sybari
tech support. Once we replaced the exe that was orignally installed with the
new one the client worked just fine.

-----Original Message-----
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED]] 
Sent: Monday, May 06, 2002 8:51 AM
To: Exchange Discussions
Subject: RE: Antigen Question


Speaking of 6.5, I installed it on one of my servers and the Antigen GUI is
extremely slow. Is that normal?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]
Sent: Monday, May 06, 2002 6:53 AM
To: Exchange Discussions
Subject: RE: Antigen Question


We had a similar problem about a month ago.  The support I received from
them was outstanding.  Here is what they suggested I do:

Try using our ftp site instead of the http site: If you right mouse click on
the Network update path, select ftp and it will automatically change to the
FTP site for download for your engines and then click update now. If that
does not work then modify the registry value that holds the timeout
setting:

HKEY_LOCAL_MACHINE\Software\Sybari Software\6.0\EngineDownloadTimeout

This value is measured in seconds and is set to 120 (decimal) by default.
Changing it to 300 (5 minutes) usually resolved any timeout problems.  Keep
in mind this registry change, the Antigen and Exchange services DON'T
require restarting.

The default timeout has been changed to 300 seconds in Antigen 6.5. 

Hope this helps.

-----Original Message-----
From: Sandhya Pai [mailto:[EMAIL PROTECTED]]
Sent: Saturday, May 04, 2002 12:37 PM
To: Exchange Discussions
Subject: Antigen Question


Hello Antigen users,

I have Exchange 5.5 on NT 4 server.  I am using Antigen 6.2 for Exchange.
We've been using Antigen for over a year and just about 2 months we started
having problems with automatic update feature.  It runs into problems with
renaming directories.  To fix the problem, I have to stop Exchange, reboot
the server and then rename the directories.  It's very frustrating because I
can only do this on Weekend.  I've tried their tech support and they keep
giving me directions for manual update (mentioned above).  I've even
uninstalled and reinstalled the software but with no use.

Any help will be appreciated.

Sandhya

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