For quite some time.

> -----Original Message-----
> From: Martin Blackstone [mailto:[EMAIL PROTECTED]] 
> Sent: Tuesday, August 27, 2002 9:54 AM
> To: Exchange Discussions
> Subject: RE: Exchange Disaster Recovery Issues
> 
> 
> Sounds like a call to PSS is in order.
> 
> 
> -----Original Message-----
> From: Luke Cassar [mailto:[EMAIL PROTECTED]] 
> Sent: Tuesday, August 27, 2002 12:32 AM
> To: Exchange Discussions
> Subject: Exchange Disaster Recovery Issues
> 
> 
> Hi,
> a client of ours recently deleted several log files for 
> exchange. The result was that exchange stopped working. The 
> client has run several utilities ISINTEG and ESEUTIL in no 
> particluar order and we were called in to fix the problem. We 
> continued running these utilities in a particular sequence. 
> The end result was working exchange, but with a lot of data 
> missing from mailboxes. A directory import was performed 
> using an export from an oversease exchange server. This was 
> imported and restored most of the mailboxes. We tried the 
> consistency adjuster for mailboxes to try and find orphaned 
> data in the information store, but the size of the database 
> files is significantly reduced. (eg. from 20GB to 5GB for 
> priv.edb) We have gotten to the point where we are writing 
> off any chance of recovering the data from the database 
> itself and are reverting to restoring partially from backups 
> (backups had not been working for a significant time). The 
> problem we are now encountering is that mailboxes that have 
> shown up as being empty (ie, all data lost) can no longer be 
> accessed by any user (administrator or otherwise). We have 
> re-assigned server and site permissions appropriatley and 
> given permission to the user for this mailbox but still the 
> user cannot log on. (even re-mapping the profile does not 
> help). If we delete and re-create the mailbox, users still 
> cannot access them.
> 
> Are there any known issues along these lines and what would 
> be the best course of action for this situation.
> 
> Help is appreciated.
> 
> Regards,
> Luke Cassar
> 
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