Perhaps. But I don't believe PSS hires necromancers. Luke, are any of the users OST Outlook clients? If so, disable their NT accts before answering my question. Tell them to export their mailbox to a PST. You'll at least preserve what mail was synced locally prior to the "incident".
-----Original Message----- From: Chris Scharff [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 27, 2002 11:17 AM To: Exchange Discussions Subject: RE: Exchange Disaster Recovery Issues For quite some time. > -----Original Message----- > From: Martin Blackstone [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, August 27, 2002 9:54 AM > To: Exchange Discussions > Subject: RE: Exchange Disaster Recovery Issues > > > Sounds like a call to PSS is in order. > > > -----Original Message----- > From: Luke Cassar [mailto:[EMAIL PROTECTED]] > Sent: Tuesday, August 27, 2002 12:32 AM > To: Exchange Discussions > Subject: Exchange Disaster Recovery Issues > > > Hi, > a client of ours recently deleted several log files for > exchange. The result was that exchange stopped working. The > client has run several utilities ISINTEG and ESEUTIL in no > particluar order and we were called in to fix the problem. We > continued running these utilities in a particular sequence. > The end result was working exchange, but with a lot of data > missing from mailboxes. A directory import was performed > using an export from an oversease exchange server. This was > imported and restored most of the mailboxes. We tried the > consistency adjuster for mailboxes to try and find orphaned > data in the information store, but the size of the database > files is significantly reduced. (eg. from 20GB to 5GB for > priv.edb) We have gotten to the point where we are writing > off any chance of recovering the data from the database > itself and are reverting to restoring partially from backups > (backups had not been working for a significant time). The > problem we are now encountering is that mailboxes that have > shown up as being empty (ie, all data lost) can no longer be > accessed by any user (administrator or otherwise). We have > re-assigned server and site permissions appropriatley and > given permission to the user for this mailbox but still the > user cannot log on. (even re-mapping the profile does not > help). If we delete and re-create the mailbox, users still > cannot access them. > > Are there any known issues along these lines and what would > be the best course of action for this situation. > > Help is appreciated. > > Regards, > Luke Cassar > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:[EMAIL PROTECTED] > Exchange List admin: [EMAIL PROTECTED] > _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
