OS: Win2K, SP2, IIS Roll-up, (+most Critical "Windows Update" published hotfixes) E2K: Native, SP3, Trend 6.0 Scanmail Single Native Domain, Single Exchange Server, 1 SG, 4 Mailbox DBs, 1 PF DB
Hello, Not sure if this is a new bug introduced with E2K SP3, or just my bad luck with E2K. Some users are unable to open/delete/move/reply/forward... some Messages with OUTLOOK (various versions) or E2K OWA. The error they get in OUTLOOK is: "Can't open this item" On the Server side an error is logged in the App log: =================================== Event Type: Error Event Source: MSExchangeIS Event Category: Content Engine Event ID: 12002 Date: 9/4/2002 Time: 1:38:05 PM User: N/A Computer: EXCHANGE Description: Error 8004011B-80000000 occurred while processing message <> from 'SearchStorage.com'. =================================== Combing through the App log it looks like we've got at least 9 different Messages with this problem. I CAN access them with an IMAP client, view it, and delete it. It is then deleted on the Server side mailbox. Since this problem started I have run ISINTEG against all databases, and even compacted the databases (ya, ya, I know, but it is documented a compact will get rid of various DB problems Q314917, Q195856, and I had an Open maintenance window). This did not get rid of the problem, and a user has gotten a new message since then with this problem. The problem messages I have looked at are of type "Content-Type: multipart/alternative" and contain both a "text/plain" and "text/html" versions of the email. Guessing a "content conversion" problem with MAPI and SP3 ... but haven't heard anyone else complain of something similar. I have looked at Q232323 and Q296598, but they didn't seem to apply. Anyone else seeing this with SP3? Thanks, Brent _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
