My guess is that you just had a bad day (or week) with them. Besides being quite responsive, they send a warning to your postmaster@ mailbox when they list you. Really quite courteous.
-----Original Message----- From: Coleman, Hunter [mailto:hcoleman@;state.mt.us] Sent: Tuesday, October 29, 2002 7:56 AM To: Exchange Discussions Subject: RE: RBL's That was part of the problem...we went to the link on their site for our IP address, but no information was available on the specific message. It just gave a date that showed when we were first blacklisted. We spent about 2 days trying to get additional information from them. They finally sent us the header from the message. After tracking down the message and sender, we came to the conclusion that it was a legitimate message (not spam or UCE) and that the 30 or so recipients were all individuals that the sender knew. We sent this information back to SPAMCop, where it apparently sat in the bit bucket for 2 more days. They never disagreed with our opinion that the message wasn't spam, but finally de-listed us. Really frustrating, all in all. Hunter Coleman State of Montana -----Original Message----- From: Roger Seielstad [mailto:roger.seielstad@;inovis.com] Sent: Tuesday, October 29, 2002 8:08 AM To: Exchange Discussions Subject: RE: RBL's Perzactly - and in general they display the specific email message(s) that won you the honor of being on their list. ------------------------------------------------------ Roger D. Seielstad - MCSE Sr. Systems Administrator Inovis - Formerly Harbinger and Extricity Atlanta, GA > -----Original Message----- > From: Darcy Adams [mailto:Darcy.Adams@;gettyimages.com] > Sent: Friday, October 25, 2002 7:22 PM > To: Exchange Discussions > Subject: RE: RBL's > > > I'm surprised - I've never had any problems with SPAMCop. > We've had relay problems, which I was able to resolve to > their satisfaction and get off their list within hours. > We've also been reported as spammers (we send bulk email out > to our own customers, with an unsub option - we still get > reported now and then), and I've been able to get that > resolved just as quickly. > > At the very least, with SPAMCop, they *do* respond. > Osirusoft and SPEWS do not. > > Darcy > > -----Original Message----- > From: Parrett, Sue [mailto:sparrett@;state.mt.us] > Sent: Thursday, October 24, 2002 9:39 AM > To: Exchange Discussions > Subject: RE: RBL's > > > From our experience, Spamcop.net is just as bad as any other > RBL. They > blacklisted our domain erroneously for 8 days in August and a > couple days in > Sept. Numerous domains were unable to accept mail from us. > We considered > their actions a "Denial of Service" and had to threaten them > with legal > action to remove our domain name from their list. > > Sue Parrett > E-Mail Support Specialist > STATE OF MONTANA - DOA/ ITSD > (406) 444-1392 > > -----Original Message----- > From: Roger Seielstad [mailto:roger.seielstad@;inovis.com] > Sent: Thursday, October 24, 2002 6:07 AM > To: Exchange Discussions > Subject: RE: RBL's > > > More likely a combination of b) and a fundamental lack of > understanding of > how the RBL they have chosen works with regards to managing > their black hole > lists. Purusal of the archives with regards to Mr. Schwartz > and Dr. Cumming > about this time last year should provide some valuable > insight to the issues > with RBLs in general. > > That being said, I'm fairly impressed with the Spamcop.net RBL - they > provide documentation of their blocked senders via the web, > and are very > quick to retest and remove if the problem has been solved. > > ------------------------------------------------------ > Roger D. Seielstad - MCSE > Sr. Systems Administrator > Inovis - Formerly Harbinger and Extricity > Atlanta, GA > > > > -----Original Message----- > > From: William Lefkovics [mailto:william@;techsanctuary.org] > > Sent: Wednesday, October 23, 2002 5:16 PM > > To: Exchange Discussions > > Subject: RE: RBL's > > > > > > That's a little harsh. (I love it when you're harsh...) > > > > Do you mean they are not aware of it, or they are unable to > comprehend > > its functionality? > > > > William > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:bounce-exchange-104116@;ls.swynk.com] On Behalf Of > > Chris Scharff > > Sent: Wednesday, October 23, 2002 1:49 PM > > To: Exchange Discussions > > Subject: RE: RBL's > > > > > > 97.25% of mail admins are too stupid to understand what an > > RBL actually > > is/does. I for one hope they continue to rely on 3rd parties > > to provide > > the > > functionality, otherwise I'll likely have to join you in > > phoning stupid > > admins to tell them why RBL $foo is costing their company business. > > > > -- > > Chris Scharff, MVP MCSE > > EMS Sales Engineer > > MessageOne > > 512.652.4500 x-244 > > > > > -----Original Message----- > > > From: Darcy Adams [mailto:Darcy.Adams@;gettyimages.com] > > > Sent: Wednesday, October 23, 2002 3:42 PM > > > To: Exchange Discussions > > > Subject: RE: RBL's > > > > > > > > > Still 3rd party. I was at a meeting at MS on Monday night > > > and the current stance on that is that they're "thinking > > > about possibly" including RBL support in a future release. > > > > > > Darcy > > > > > > -----Original Message----- > > > From: Matt Natkin [mailto:mnatkin@;natco-inc.com] > > > Sent: Wednesday, October 23, 2002 1:50 PM > > > To: Exchange Discussions > > > Subject: RBL's > > > > > > > > > Hey does exchange 2k have a rbl feature or is this 3rd party? > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > Exchange List admin: [EMAIL PROTECTED] > > > ======================================================= > This email and its contents are confidential. 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