When Everything Was Spam to ISP http://www.wired.com/news/technology/0,1282,56235,00.html
An overly-sensitive spam filter is to blame for a week-long blockade that resulted in nondelivery of some e-mail messages sent to EarthLink subscribers in late October.... Shaw confirmed that EarthLink, like many ISPs, uses a "blacklist" to block all mail coming from specific Internet addresses that are known to be used by spammers. > -----Original Message----- > From: Andy David [mailto:davida@;vss.com] > Sent: Wednesday, November 06, 2002 11:45 AM > To: Exchange Discussions > > Caution: Thread is hot. > > > -----Original Message----- > From: Chris Scharff [mailto:chris_scharff@;messageone.com] > Sent: Wednesday, November 06, 2002 10:47 AM > To: Exchange Discussions > Subject: RE: RBL's > > > At no time have I said that companies can't choose to implement RBLs; > simply > that they should be cognizant of the complete ramifications of the > technology. Obtaining this level of understanding is a much better example > of risk management than some theoretical defense against a "risk" which > appears to have no foundation in reality. > > Please don't use the McDonalds lawsuit as some type of example of the > legal > system gone bezerk. If you actually understood the history of the case, > you'd find that the judgment itself was well within the bounds of reason, > even if the monetary damages awarded appear to be a bit shocking. > > > -----Original Message----- > > From: Finch Brett [mailto:brett.finch@;hrs.ualberta.ca] > > Sent: Wednesday, November 06, 2002 1:31 AM > > To: Exchange Discussions > > > > Can you say 'risk management'. If someone can drive up to a window, > order > > a > > coffee then take the lid off, drive over a speed bump and sue someone > > else, > > anything is possible :) > > > > -----Original Message----- > > From: Chris Scharff [mailto:chris_scharff@;messageone.com] > > Sent: Tuesday, November 05, 2002 21:20 > > To: Exchange Discussions > > Subject: RE: RBL's > > > > > > I've never heard of a single instance where a lawsuit was initiated > > against > > an organization based on incoming *spam*. Can you point to one? I can > > point > > to deals which didn't get done because of RBLs which resulted in real > > monetary loss, which would seem to make one more likely than the other > > unless you can point to a court case I'm not aware of. > > > > Matt's "client side" could technically be much different from a normal > > organization since his firm provides hosting to businesses (clients) who > > have their own users (another type of client). There are plenty of > > examples > > of server based filtering based on individual user settings which could > > potentially meet his objective and address your objection. Most of those > > solutions are poorly done IMNSHO. > > > > RBLs in general aren't content filtering solutions, they are connection > > filtering solutions. While they may at some level achieve similar > results, > > their objectives are actually quite different. > > > > > -----Original Message----- > > > From: Finch Brett [mailto:brett.finch@;hrs.ualberta.ca] > > > Sent: Tuesday, November 05, 2002 4:46 PM > > > To: Exchange Discussions > > > > > > I've watched this thread for a while. I don't buy the argument that a > > > ten million deal will fail because of a bounced email via RBL. It's > > > just as likely that a dept. with predominant females could sue for > > > fifteen million for sexual harassment in the fact the company with the > > > ten million dollar deal didn't take reasonable steps to protect them > > > from this spam. There also seems to be no argument about the value of > > > email in the workplace and that a > > > business may find they loose a ten thousand dollar deal but save > fifteen > > > thousand in the fact their people are actually doing what they were > > hired > > > to > > > do (as mentioned in other posts bandwidth costs, storage costs as > well). > > > As > > > for the per client configuration, that works until they start adding > > their > > > contacts to the junk list or they log into a Terminal Server or via > > > wireless > > > with a PDA. We also don't hire people based on their skills to manage > > > their > > > email. Finding a moderate RBL with reasonable rules and sending a nice > > > e-mail back to a would be spammer seems to work as well as anything. > > > > > > -----Original Message----- > > > From: Matt Natkin [mailto:mnatkin@;natco-inc.com] > > > Sent: Tuesday, November 05, 2002 11:49 > > > To: Exchange Discussions > > > Subject: RE: RBL's > > > > > > > > > Very true..We have hosted exchange for business and we get the sh-t > > > spammed out of us. But we do not block any email! That may change as > > > our customers are complaining bitterly. The best solution we would > > > like is a filter on the > > > client side and not the server side. MacAfee spam kill product looks > > nice > > > but I do not know if it can talk to Exchange server. (not POP) I just > > felt > > > we started something ugly on this list!!:) Wanted to clarify why we > > were > > > interested. > > > > > > -----Original Message----- > > > From: Chris Scharff [mailto:chris_scharff@;messageone.com] > > > Sent: Tuesday, November 05, 2002 11:35 AM > > > To: Exchange Discussions > > > Subject: RE: RBL's > > > > > > > > > And in general, the business needs of a firm providing free web based > > > e-mail, vs. the business needs of a Fortune 500 company are a tad > > > different. So are the usage patterns and a host of other factors. My > > > only comment about > > > RBLs as it related to your question (not being defensive, just > > reiterating > > > for those who might have lost track) was that I hoped Microsoft would > > not > > > integrate RBL functionality directly into the Exchange product because > I > > > felt that such solutions were best left to 3rd party vendors... and > then > > > proceeded to mention a couple of reasons why I thought this to be > true. > > > > > > > -----Original Message----- > > > > From: Matt Natkin [mailto:mnatkin@;natco-inc.com] > > > > Sent: Tuesday, November 05, 2002 9:36 AM > > > > To: Exchange Discussions > > > > > > > > I originally questioned about RBL's for exchange because we host a > > > > large .com whose main stay of business is free web based email. They > > > > have 100k plus users and get spammed to death. We have content > > > > filtering tools, we can blacklist known spammers, and we can even > > > > shut down ip's at the router. They still get spammed to death > > > > hurting their service. Customers complain. The owner of this .com > > > > asked us to use spamcop. Since enlisting spam cop 100's of thousands > > > > emails are now refused a day!! All of the users were notified of the > > > > use of spamcop and were told to report > > > any > > > > emails that should have gotten thru. It has been 3 months now and > > > > one reported email that should have gotten thru did not. Our > > > > customer is happy, his users are happy and we spend a lot less time > > > > tracking spammers. Our servers are happy, our sans are happy, I'm > > > > happy. Oh our bandwidth is happy > > > > also!! > > > > > > > > -----Original Message----- > > > > From: Erik Sojka [mailto:esojka@;NBME.org] > > > > Sent: Tuesday, November 05, 2002 9:50 AM > > > > To: Exchange Discussions > > > > Subject: RE: RBL's > > > > > > > > > > > > "You following remark ... Seems to say" ? > > > > > > > > > -----Original Message----- > > > > > From: William Lefkovics [mailto:william@;techsanctuary.org] > > > > > Sent: Tuesday, November 05, 2002 2:26 AM > > > > > To: Exchange Discussions > > > > > Subject: RE: RBL's > > > > > > > > > > > > > > > "depsite it's poor grammar" ? > > > > > > > > > > > > > > > -----Original Message----- > > > > > From: [EMAIL PROTECTED] > > > > > [mailto:bounce-exchange-104116@;ls.swynk.com] On Behalf Of Walsh, > > > > > Ric > > > > > Sent: Monday, November 04, 2002 11:52 AM > > > > > To: Exchange Discussions > > > > > Subject: RE: RBL's > > > > > > > > > > > > > > > Ok your "spelling" remark was rude to all of us. > > > > > > > > > > You following remark despite it's poor grammar seems to say that > > > > > the rest of us are dumber that you. I'd have to say that it was > > > > > ALL rude. > > > > > > > > > > Ric Walsh > > > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > > From: Walsh, Ric > > > > > > Sent: Thursday, October 31, 2002 10:32 AM > > > > > > To: Exchange Discussions > > > > > > Subject: RE: RBL's > > > > > > > > > > > > Ok what makes you such a wizard? Also add the word rude to > > > > > that. Have > > > > > you > > > > > > though of taking an anger management class? > > > > > > > > > > > > Ric Walsh > > > > > > > > > > > > > > > > > > > > > > > > > > > _________________________________________________________________ > > > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > > > > > > _________________________________________________________________ > > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > > > _________________________________________________________________ > > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > > Exchange List admin: [EMAIL PROTECTED] > > > > > > _________________________________________________________________ > > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > > Archives: http://www.swynk.com/sitesearch/search.asp > > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > Exchange List admin: [EMAIL PROTECTED] > > > > _________________________________________________________________ > > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > > Archives: http://www.swynk.com/sitesearch/search.asp > > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > > Exchange List admin: [EMAIL PROTECTED] > > _________________________________________________________________ > List posting FAQ: http://www.swinc.com/resource/exch_faq.htm > Archives: http://www.swynk.com/sitesearch/search.asp > To unsubscribe: mailto:leave-exchange@;ls.swynk.com > Exchange List admin: [EMAIL PROTECTED] > > -------------------------------------------------------------------------- > ---- > The information contained in this email message is privileged and > confidential information intended only for the use of the individual or > entity to whom it is addressed. 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