Jacob It was working and permissions should have not changed. If we crate the user profile it will work again.
Regards -----Original Message----- From: Busby, Jacob [mailto:[EMAIL PROTECTED]] Sent: 21 January 2003 15:53 To: Exchange Discussions Subject: RE: 'This information store could not be opened' If its a delegates problem it's usually worth looking at the user giving the access as well as the user receiving the access. Try looking under Tools - Options - Delegates and check to see if the donor has the correct information in there. Also, try checking the top-level permissions (ie Mailbox - <whoever>) for the donor and, if necessary, add Folder Visible for the recipient user. > User Group > > Can any one help please we are getting the error above when a > user tries to open another users mailbox that they have been > previously been able to open. We have seen a lot of instances > of this happening. The only thing that we know that has > changed is that we de-commissioned some old Exchange servers > including the first Exchange server in the domain. The users > have been moved for some time. We have followed all the > instructions for removing the first Exchange server. We know > if we delete the users Outlook profile and then try and open > the delegate mailbox, this will work. We are trying to find > what has caused this problem and is anyone aware of this problem. > > Exchange 2000 SP2 > Windows 2000 SP2 _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED] ********************************************************************** This footnote confirms that this email message has been swept by MAILsweeper for the presence of computer viruses. ********************************************************************** ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager ( [EMAIL PROTECTED] ). The format of address is: [EMAIL PROTECTED] This footnote also confirms that this email message has been swept by MAILsweeper for the presence of computer viruses. J Sainsbury plc (185647 England) Sainsbury's Supermarkets Limited (3261722 England) Registered Offices: 33 Holborn London EC1N 2HT ********************************************************************** _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
