Chris Thanks again for your help we found that the users profile does not seem to update properly when looking in the registry. If you move a user from server A to Server B and then remove Server A. The profile does not update for delegate access. As you said if you manually refresh the delegate it refreshes the registry. You can manually modify the registry by putting in the new server name.
The other problem is you can do a find using a txt string. Please find reg location for information purposes if it interests you. HKEY_USERS\S-1-5-21-509116000-570710611-1236554000-9702\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Sid.Smith Regards -----Original Message----- From: Chris Scharff [mailto:[EMAIL PROTECTED]] Sent: 21 January 2003 16:33 To: Exchange Discussions Subject: Re: 'This information store could not be opened' Dunno the exact cause (it's an Outlook thing and I've been trying to unlearn Outlook for 4 years now), but it's one of those caching issues. It's known in that I knew about it, Microsoft might even too... Don't believe there's a fix other than perhaps a command line switch or registry setting to clear the cached entries for users entirely. On 1/21/03 10:10, "Marc Mearns" <[EMAIL PROTECTED]> wrote: Chris You are right and have hit the nail on the head. The question I would like to know is what has caused this problem and is this a known bug or problem our users are experiencing. Thanks Regards Marc Mearns -----Original Message----- From: Chris Scharff [mailto:[EMAIL PROTECTED]] Sent: 21 January 2003 15:55 To: Exchange Discussions Subject: Re: 'This information store could not be opened' They are using the cached list of mailboxes/folders? What happens if they reselect the name/address from the GAL? On 1/21/03 9:10, "Marc Mearns" <[EMAIL PROTECTED]> wrote: User Group Can any one help please we are getting the error above when a user tries to open another users mailbox that they have been previously been able to open. We have seen a lot of instances of this happening. The only thing that we know that has changed is that we de-commissioned some old Exchange servers including the first Exchange server in the domain. The users have been moved for some time. We have followed all the instructions for removing the first Exchange server. We know if we delete the users Outlook profile and then try and open the delegate mailbox, this will work. We are trying to find what has caused this problem and is anyone aware of this problem. Exchange 2000 SP2 Windows 2000 SP2 Regards Marc Mearns Mobile - 07775-630508 Office - 020 7695 0286 ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager ( [EMAIL PROTECTED] ). The format of address is: [EMAIL PROTECTED] This footnote also confirms that this email message has been swept by MAILsweeper for the presence of computer viruses. 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If you have received this email in error please notify the system manager ( [EMAIL PROTECTED] ). The format of address is: [EMAIL PROTECTED] This footnote also confirms that this email message has been swept by MAILsweeper for the presence of computer viruses. J Sainsbury plc (185647 England) Sainsbury's Supermarkets Limited (3261722 England) Registered Offices: 33 Holborn London EC1N 2HT ********************************************************************** _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
