> 3.) Now, if the user comes into the office and logs onto 
> another system other than using their laptop their mail 
> is redirected from the Exchange server.  The redirection
> downloads their email into an OST file on the
> file system, downloading the entire mailbox from the Exchange server.

OST files are specific to a particular MAPI profile.  If a user logs on
to another machine, the OST gets created for that user (if Offlife
folders is enabled.) If roaming profiles are enabled, the user will get
an OST file at every machine he/she logs in to.  *Normally* the OST
files are not part of the roaming profile.


> I am under the impression this happens because the new 
> profile does not have an OST file created for the user.
> With the creation of the OST file the users email is now 
> off of the server.  Help Desk personnel have
> to reimport the email into the server.


The mail SHOULD NOT be removed from the server, only mirrored to the
OST.

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