The user probably has their profile configured to deliver their messages in
a Personal Folder File (.PST) instead of their server mailbox.  Check that
other workstation and you'll probably find a .PST file with their messages
on it.

.OST files do not remove messages from the server.

-Ben-
Ben M. Schorr, MVP-Outlook, CNA, MCPx3
Director of Information Services
Damon Key Leong Kupchak Hastert
http://www.hawaiilawyer.com


> 
> -----Original Message-----
> From: Erik L. Vesneski [mailto:[EMAIL PROTECTED] 
> Sent: Monday, March 17, 2003 2:41 PM
> To: Exchange Discussions
> 
> Hi all,
> 
> Actually, it is happening.  People log on at another system, 
> not using roaming profiles, and all their email goes away 
> from the server.  They go back to their 'normal' laptop or 
> workstation and there is nothing in the email client.
> 
> With that said, being new here, I am researching why this is 
> happening.
> The user, when logging on, gets a message about creating an 
> OST or a PST file.  They usually click 'OK' or 'Yes'
> 
> After that, the user gets their email dumped locally on the 
> host they are logged onto.  Is this due to POP?  I have never 
> seen this before...
> 
> Thanks,
> 
> Erik L. Vesneski
> Sr. Systems Specialist
> www.pmigroup.com
> Ph#: 925-685-6161
> mailto:[EMAIL PROTECTED]
> 
> 
> -----Original Message-----
> From: Chris Scharff [mailto:[EMAIL PROTECTED]
> Sent: Monday, March 17, 2003 11:42 AM
> To: Exchange Discussions
> Subject: Re: OST Issue
> 
> 
> OST files don't remove mail from the server. Care to clarify?
> 
> On 3/17/03 12:42, "Erik L. Vesneski" 
> <[EMAIL PROTECTED]> wrote:
> 
> > Hi all,
> > 
> > Hopefully someone has run into this issue and can lend me some 
> > thoughts:
> > 
> > ---------
> > 
> > 1.) All users of Outlook have mail pst's on a 'MyDocs' 
> share via a GPO
> 
> > redirection.  Some personnel have 'Autoarchive' selected in their 
> > client
> > - this is an anomaly however.
> > 
> > 2.) When a remote employee (laptop user) VPN's into the 
> network they 
> > have to remap their PST connection since it is redirected.
> > 
> > 3.) Now, if the user comes into the office and logs onto another 
> > system other than using their laptop their mail is 
> redirected from the
> 
> > Exchange server.  The redirection downloads their email into an OST 
> > file on the file system, downloading the entire mailbox from the 
> > Exchange server.
> > 
> > I am under the impression this happens because the new profile does 
> > not have an OST file created for the user.  With the 
> creation of the 
> > OST file the users email is now off of the server.  Help Desk 
> > personnel have to reimport the email into the server.
> > 
> > ---------
> > 
> > What changes can be done to _not_ have this happen?
> > 
> > Thanks in advance,
> > 
> > Erik L. Vesneski
> > Sr. Systems Specialist
> > www.pmigroup.com
> > Ph#: 925-685-6161
> > mailto:[EMAIL PROTECTED]
> > 
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