Hello All,

Last Wednesday, one week ago, without any warning our information store stopped - 
reached the 16 gig limit. What I did not know was that the 16 gigs is a total of both 
the .stm file and the .edb file. I do not know if the public folders contributed to 
the 16 gigs or not as ours only account for 100 MB.

My first gripe - you would think there might be a warning message or two in the event 
log before it shuts down....!?

Anyways I knew we were getting closer to the limit and I helped some people get their 
mailboxes cleaned out in the 2 weeks previous. Here are the steps we followed.
Rebooted.
IS still would not load.
Ran eseutil
Brought it online - deleted the deleted items manually and changed the deleted item 
retention time from 30 days to 6 days.
Ran eseutil again - recaptured 5 gigs.

Since that day I have the server freeze up several times a day - anyone in Outlook 
notices - wait a few minutes and everything comes back. If I am at the server I can't 
even get logged in until it frees up. I have rebooted the server a couple times - no 
use. The event log reports very, very little. I get a 2078 information error about 
dsaccess stopping, however this message comes after the slowdown and things are 
working again - more like a symptom of an underlying problem. I turned up dsaccess 
logging - no useful info there.

Here is the setup:
Exchange 2000, sp3
Windows 2000, sp3
dual 1.6  processors
1.5 gigs RAM
Compaq proliant, Hardware raid 5 and raid 1 for logs
single domain, single site, one exchange server, 150 users
running Trend scanmail for exchange
Installed Trend Interscan Messaging suite to block spam about 2 weeks ago - however, 
everything was just fine until the IS reached its limit.

Any comments, suggestions or ideas on how to solve this one are appreciated.

Thanks.

Tim Hooks
Columbus, Ohio

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