True, but again...we're only talking about an occasional message
disappearing. If something were POPing, it would take all the messages
from the Inbox.

Jason 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Martin
Blackstone
Sent: Wednesday, October 22, 2003 8:47 PM
To: Exchange Discussions
Subject: RE: Disappearing email

Force a password change on all of them. If something is POPing it, that
will stop it. 

-----Original Message-----
From: Jason Clishe [mailto:[EMAIL PROTECTED]
Sent: Wednesday, October 22, 2003 5:24 PM
To: Exchange Discussions
Subject: RE: Disappearing email

I agree with what you're saying, which is why I didn't spend too much
time worrying about it at first. But considering that 4 or 5 other
people started having the same problem, all within a few days of each
other, it raises suspicions that maybe it isn't something with the
client.

JC 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Ed Crowley
[MVP]
Sent: Wednesday, October 22, 2003 5:10 PM
To: Exchange Discussions
Subject: RE: Disappearing email

Could be (1) another machine logged in to the account with delivery set
to a PST, (2) a rule that moves the mail somewhere else or deletes it,
(3) a view or a filter that somehow hides the message, such as one that
shows only unread messages, so when she clicks on it it disappears from
view.

Ed Crowley MCSE+Internet MVP
Freelance E-Mail Philosopher
Protecting the world from PSTs and Bricked Backups!T

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jason Clishe
Sent: Wednesday, October 22, 2003 1:58 PM
To: Exchange Discussions
Subject: Disappearing email

Exchange 2000 SP4

I've got a user (Outlook 2000) that, beginning last week, claims to have
had some email disappear on her. In one instance, she said she saw an
email come into her Inbox, then saw it disappear within a second, before
she had a chance to open it.

I didn't really spend anytime looking at it; I was busy and told her
that she must have a rule or a filter gone wacky on her. But now I'm
starting to receive similar reports from other users. In fact, one of
the users just came on board with us this week, got a brand new machine
with Outlook 2003, and is on a different server from the other users
having this issue (Exchange 2003). He swears he hasn't created any rules
or filters in Outlook (he's only been here 2 days, so he hasn't had much
time), and since his PC is brand new, I know there's nothing leftover on
it from previous users.
And, considering he's on our Exchange 2003 server, I can't even tie the
disappearing emails to a single server.

Any ideas?

Jason

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