Thanks Andrey! It is indeed the MTU problem... there's a black hole router out there swallowing up her packets, which is also why her Outlook kept downloading the same email over (the server was never getting the delete response packet). Everything is peachy now and I'm going to go yell at the ISP to fix her MTU.
BTW Workaround method 1 of KB #314825 was the solution. _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]

