I've have found that many iPhone mail issues are fixed by going into Settings > Mail, Contacts > sliding the mail function to off, waiting for the email to disappear > then sliding back to on. No re-provision required.
On Fri, May 22, 2015 at 5:40 PM, Joseph L. Casale <[email protected] > wrote: > No, but a quick google shows a reboot is suggested by some (really?). > > At any rate, that is easier than reprovisioning the mb so its worth a try. > > Thanks! > jlc > > -----Original Message----- > From: [email protected] [mailto: > [email protected]] On Behalf Of Kennedy, Jim > Sent: Friday, May 22, 2015 3:30 PM > To: [email protected] > Subject: [Exchange] RE: iPhone active sync issue with Exchange 2010 > > Not seen that, but is there a similar option that is in Android to remove > cache and data for an app on an iPhone? With android if you don't do that > you often end up where you started when you reinstall the account/app. > ________________________________________ > From: [email protected] [[email protected]] on > behalf of Joseph L. Casale [[email protected]] > Sent: Friday, May 22, 2015 4:27 PM > To: '[email protected]' > Subject: [Exchange] iPhone active sync issue with Exchange 2010 > > I have a fully patched 2010 instance where I did several search-mailbox > queries to remove some mail. > All but the last worked fine, the last query removed all the desired mail > however all remaining mail items > have blank content in the device. > > While I was performing the search, I had a test vm open with an outlook > client connected to his > mailbox, it also exhibited the same behavior where email items appeared in > the list but could not > be opened. Closing OL and re-opening it resolved the issue. > > I opened his mailbox in owa and everything was fine. We removed and > re-added the account in > the device without help. His device is running 8.1.2. > > Anyone seen this before? > jlc > > > > > >
