Just curious - is the new person being trained by the "incompetent" ones? Has anyone gone over what they are doing step by step to duplicate the issue?
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Michael B. Smith Sent: Thursday, October 22, 2015 1:12 PM To: [email protected] Subject: RE: [Exchange] Problem with attachments All I can tell you is that I've never heard of this - and it would be a huge deal. As Micheal writes, I would have to guess some third party becoming involved, most likely AV. In the blank email, are there message headers? Is there some AV configuration difference between en-us and en-gb? -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kurt Buff Sent: Thursday, October 22, 2015 2:02 PM To: [email protected] Subject: Re: [Exchange] Problem with attachments No, but it is installed on the clients - and they use the US AV server, too. Kurt On Thu, Oct 22, 2015 at 10:06 AM, Micheal Espinola Jr <[email protected]> wrote: > AV installed on the server? > > -- > Espi > > > On Thu, Oct 22, 2015 at 8:54 AM, Kurt Buff <[email protected]> wrote: >> >> Exchange 2010, fully patched, and a mix of 2010 and 2013 clients. >> >> I've had 4 people from our UK office complain that sometimes when >> sending email with attachments, the recipient (internal or external) >> either gets the wrong file, or if the email contains more than one >> file, some or all of them will have the names switched with the other >> attachments. >> >> I put it down to incompetence for a couple of them (based on past >> episodes), but the latest person to complain is new, and it's now >> gotten to the point that I can't ignore it any more. >> >> Has anyone heard of such a thing? Any ideas on what might be happening? >> >> In this latest complaint, I've also received a screen shot of a blank >> email. By blank I mean that all I see is the ribbon across the top, >> the Send button, the To button and the name of the recipient. No >> subject line, no message, though at the bottom there is notation of >> an attachment. >> >> This is one of the oddest things I've ever run across. I'm not >> finding anything after some SFTW, either. >> >> Help anyone? >> >> Kurt >> >> >
