Perhaps you should update your passport and convince your management this requires your presence in London
> Date: Thu, 22 Oct 2015 11:44:50 -0700 > Subject: Re: [Exchange] Problem with attachments > From: [email protected] > To: [email protected] > > I don't know yet how this person is being trained, nor have I had time > to walk through any of this with them. Time zone differences are > getting in the way, but I may have to come in early and work this out. > > Kurt > > On Thu, Oct 22, 2015 at 11:29 AM, Maglinger, Paul <[email protected]> wrote: > > Just curious - is the new person being trained by the "incompetent" ones? > > Has anyone gone over what they are doing step by step to duplicate the > > issue? > > > > -----Original Message----- > > From: [email protected] > > [mailto:[email protected]] On Behalf Of Michael B. Smith > > Sent: Thursday, October 22, 2015 1:12 PM > > To: [email protected] > > Subject: RE: [Exchange] Problem with attachments > > > > All I can tell you is that I've never heard of this - and it would be a > > huge deal. > > > > As Micheal writes, I would have to guess some third party becoming > > involved, most likely AV. > > > > In the blank email, are there message headers? > > > > Is there some AV configuration difference between en-us and en-gb? > > > > -----Original Message----- > > From: [email protected] > > [mailto:[email protected]] On Behalf Of Kurt Buff > > Sent: Thursday, October 22, 2015 2:02 PM > > To: [email protected] > > Subject: Re: [Exchange] Problem with attachments > > > > No, but it is installed on the clients - and they use the US AV server, too. > > > > Kurt > > > > On Thu, Oct 22, 2015 at 10:06 AM, Micheal Espinola Jr > > <[email protected]> wrote: > >> AV installed on the server? > >> > >> -- > >> Espi > >> > >> > >> On Thu, Oct 22, 2015 at 8:54 AM, Kurt Buff <[email protected]> wrote: > >>> > >>> Exchange 2010, fully patched, and a mix of 2010 and 2013 clients. > >>> > >>> I've had 4 people from our UK office complain that sometimes when > >>> sending email with attachments, the recipient (internal or external) > >>> either gets the wrong file, or if the email contains more than one > >>> file, some or all of them will have the names switched with the other > >>> attachments. > >>> > >>> I put it down to incompetence for a couple of them (based on past > >>> episodes), but the latest person to complain is new, and it's now > >>> gotten to the point that I can't ignore it any more. > >>> > >>> Has anyone heard of such a thing? Any ideas on what might be happening? > >>> > >>> In this latest complaint, I've also received a screen shot of a blank > >>> email. By blank I mean that all I see is the ribbon across the top, > >>> the Send button, the To button and the name of the recipient. No > >>> subject line, no message, though at the bottom there is notation of > >>> an attachment. > >>> > >>> This is one of the oddest things I've ever run across. I'm not > >>> finding anything after some SFTW, either. > >>> > >>> Help anyone? > >>> > >>> Kurt > >>> > >>> > >> > > > > > >
