If the files are that important, use FTP to get them. Email is not a guaranteed mode of transmitting important documents. Could be the size of the files is blocking it somewhere.
On Fri, Mar 7, 2008 at 11:22 AM, Kat Collins <[EMAIL PROTECTED]> wrote: > Have them look in their system to see if they even left their environment. > The holdup might not be on your side. If they can prove that they are > making the connection to your external mail connector, then you can track > from there. > > > On Fri, Mar 7, 2008 at 9:12 AM, Steve Hart <[EMAIL PROTECTED]> wrote: > > > The difficulty is that we have a customer that swears they are sending > > us important art files, but we aren't getting them. I've already added the > > sender's domain to the whitelist. > > > > They aren't reporting any NDRs. > > > > Any way to track down the problem? > > > > > > > > ------------------------------ > > *From:* Michael B. Smith [mailto:[EMAIL PROTECTED] > > *Sent:* Friday, March 07, 2008 8:52 AM > > *To:* MS-Exchange Admin Issues > > *Subject:* RE: Looking for false spam > > > > A list? You mean like actual content? No. > > > > > > > > The e-mail is never delivered. That's one of the primary advantages of > > DNS-RBLs. > > > > > > > > Regards, > > > > > > > > Michael B. Smith > > > > MCSE/Exchange MVP > > > > http://TheEssentialExchange.com <http://theessentialexchange.com/> > > > > > > > > *From:* Steve Hart [mailto:[EMAIL PROTECTED] > > *Sent:* Friday, March 07, 2008 11:43 AM > > *To:* MS-Exchange Admin Issues > > *Subject:* Looking for false spam > > > > > > > > Does Exchange 2007 keep a list of the email blocked by RBLs? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > Kat Collins - "The Email of the species is more powerful than the Mail!" > > > -- Sherry Abercrombie "Any sufficiently advanced technology is indistinguishable from magic." Arthur C. Clarke ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
