Under that users's logon, open up c:\documents and settings\username\local settings\temporary internet files. There is probably a subfolder like "olk66" and a bunch of junk inside that folder. For some reason, when files pile up here, Outlook likes to stop showing embedded jpgs (not sure about other pic types).
Easiest fix I've used is to have them clear their Temporary Internet files using IE, but I've also been able to just empty out this folder's contents. -Bonnie From: McCready, Robert [mailto:[EMAIL PROTECTED] Sent: Friday, April 04, 2008 7:47 AM To: MS-Exchange Admin Issues Subject: Outlook blocking pictures. I have a user that is unable to see pictures with messages formatted in HTML. I've already... 1. Opened Outlook. 2. Click TOOLS. 3. Selected OPTIONS. 4. Clicked SECURITY. 5. Clicked CHANGE AUTOMATIC DOWNLOAD SETTINGS. 6. Unchecked everything. 7. Clicked OK twice. It didn't help. Odd. ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
