Version of Outlook? I am commonly seeing this behavior with 2007. Getting a little red X instead of a graphic. Sometimes, when I scroll, and then scroll back, the graphic(s) will magically appear. I have heard, but cannot verify, that this behavior is because of Word's imperfect grasp of HTML. Earlier versions used the IE engine to interpret HTML, so you may also wish to look at the IE settings, if it is pre-2007 Outlook.
\\Steve// From: McCready, Robert [mailto:[EMAIL PROTECTED] Sent: Friday, April 04, 2008 10:47 AM To: MS-Exchange Admin Issues Subject: Outlook blocking pictures. I have a user that is unable to see pictures with messages formatted in HTML. I've already... 1. Opened Outlook. 2. Click TOOLS. 3. Selected OPTIONS. 4. Clicked SECURITY. 5. Clicked CHANGE AUTOMATIC DOWNLOAD SETTINGS. 6. Unchecked everything. 7. Clicked OK twice. It didn't help. Odd. ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
