Interesting... and we haven't rolled 2007 out to more than about 10 machines here, so I have only see this on Outlook 2003. As Kathleen mentioned, the folder name is not always the same, but it should start with OLK. Have you seen this problem on 2007, or were you just looking for the files?
-Bonnie From: Steve Szabo [mailto:[EMAIL PROTECTED] Sent: Saturday, April 05, 2008 4:56 AM To: MS-Exchange Admin Issues Subject: RE: Outlook blocking pictures. No such directory on this machine with OLK2007. Temporary Internet Files , otherwise known as the cache, is set at 12 MB rather than the outrageously large size that MS thinks it should be. \\Steve// From: Miller Bonnie L. [mailto:[EMAIL PROTECTED] Sent: Friday, April 04, 2008 12:01 PM To: MS-Exchange Admin Issues Subject: RE: Outlook blocking pictures. Under that users's logon, open up c:\documents and settings\username\local settings\temporary internet files. There is probably a subfolder like "olk66" and a bunch of junk inside that folder. For some reason, when files pile up here, Outlook likes to stop showing embedded jpgs (not sure about other pic types). Easiest fix I've used is to have them clear their Temporary Internet files using IE, but I've also been able to just empty out this folder's contents. -Bonnie From: McCready, Robert [mailto:[EMAIL PROTECTED] Sent: Friday, April 04, 2008 7:47 AM To: MS-Exchange Admin Issues Subject: Outlook blocking pictures. I have a user that is unable to see pictures with messages formatted in HTML. I've already... 1. Opened Outlook. 2. Click TOOLS. 3. Selected OPTIONS. 4. Clicked SECURITY. 5. Clicked CHANGE AUTOMATIC DOWNLOAD SETTINGS. 6. Unchecked everything. 7. Clicked OK twice. It didn't help. Odd. ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja ~
