I have a ginormous DL here that I support for the "All Staff" list, oh, my the issues with it. 1500 mailboxes, combined through department, group then units. A single user could 15 layers deep. We have recently locked down our lists to only accept from specific groups, too much of the "me too" responses flooding the group.
1. Verify that the user's mailbox can accept the message, ie are they over Receive limit. Do they receive individual messages from the sending mailbox? 2. Junk mail filtering is also a good one for this. I've seen people 'accidentally' put co-workers on the blocked-senders list. 3. Make sure group that his mailbox belongs to doesn't have receive restrictions. "Accepts messages only from:" - actually wrote a script to recurse through the nested permissions on our DLs. 4. Make sure the mailbox doesn't have limits on who it can accept from. 5. Corrupted rule - run outlook with a cleanrules, close Outlook and watch if the broadcast comes in via OWA. 6. Auto-forward on server or mailbox. It's all in their personal Gmail account. On Thu, Jul 9, 2009 at 11:51 AM, Harry Singh <[email protected]> wrote: > All -- > > I have an ALL Staff DL that contains 3 nested DL's which, obviously, > consists of All Staff who are e-mail active. I have 1 user who does not > receive e-mails when addressed to this list (and another DL as well, but i > imagine the cause and possible solution is one in the same) He receives mail > just fine normally, but anytime e-mails are sent to t hese 2 DL's, no dice. > > Any ideas on where and how to begin to troubleshoot this would be greatly > appreciated ? I really would like to refrain from having to send "test" > e-mails to all staff in hopes of resolving this, but at this point, I'd > really like to get to the bottom of the issue. > > Thanks, > > Harry. >
