:) Hmm, what if you save the message to your hard drive from Outlook? Is the attachment there? and say not a small (text only) message?
Can you view source of the message body (assuming it's HTML)? If the attachment landed outside the body tags <body> foo </body> it may not be visible to the recipient. Had issues with a script placing disclaimers in E2003 that failed to read body tags correctly. On Tue, Oct 20, 2009 at 3:16 PM, Steve Hart <[email protected]> wrote: > Thanks for everyone's responses. > > We're not getting the "outlook is blocking access" messages, so I don't > think that's the problem. The latest attachments were .pdfs and I haven't > seen Outlook block them. > > We're not seeing the "cannot open" messages that usually come with a > securetemp folder problem. Clearing that folder hasn't helped. > > My best guess so far (and it's a pretty big guess) is that the attachments > are somehow being attached in a way that Outlook can't handle. > > Further testing has proved that the attachments show up in OL 2007, as well > as OWA. They're invisible in OL 2002 and OL 2003. > > Steve > > > > ------------------------------ > *From:* Eric Woodford [mailto:[email protected]] > *Sent:* Tuesday, October 20, 2009 2:44 PM > *To:* MS-Exchange Admin Issues > *Subject:* Re: Attachments not showing up in Outlook > > I've seen Excel documents posted into email created with Word as the > email editor, cause the excel object only show up when using Word as the > Editor to read also. > > Outlook blocking the attachment? You can define level1/level2 attachments > so they are not accessible or not visible to the recipient. You may see an > alert on the top of the message "attachments have been removed.." when > trying to access these attachments. > > Finally, AV scanner? > > On Mon, Oct 19, 2009 at 3:44 PM, Steve Hart <[email protected]> wrote: > >> This one has me stumped. We're an Exchange 2007 shop with Outlook >> clients on every version known to man. >> >> We've recently received several emails from a customer using AOL. They've >> attached small (~15K) pdfs to the emails. The attachments are properly >> received by the Exchange server and they show up and open just fine in OWA. >> >> They DON'T appear in either Outlook 2002 or Outlook 2003. No icon in the >> folder view, no attachment when they open the email. The email itself opens >> fine, it just looks like the sender forgot the attachment. >> >> Ideas? >> >> Steve >> >> >> > >
