No, they're human generated emails from a home business user on AOL. It's a graphics company, so it's quite possibly a Mac client (probably Thunderbird).
It works fine forwarded anywhere, as long as the second mailbox isn't opened in Outlook. Of course, it works fine on our mailboxes here, as long as we don't use Outlook. Steve ________________________________ From: Eric Woodford [mailto:[email protected]] Sent: Tuesday, October 20, 2009 4:43 PM To: MS-Exchange Admin Issues Subject: Re: Attachments not showing up in Outlook Sounds to me like this is a server generated email and the application is not building the message correctly. What if you forward that same email to a web mail client like gmail? On Tue, Oct 20, 2009 at 4:30 PM, Steve Hart <[email protected]<mailto:[email protected]>> wrote: Hmmm, good questions!! When I save as a .msg, there's no attachment visible. When I save as html, the attachment is mentioned "Attachments: PurchaseOrderForm_Nov2009.pdf" There's no link to open it, but there isn't one with a normal attachment either. Steve ________________________________ From: Eric Woodford [mailto:[email protected]<mailto:[email protected]>] Sent: Tuesday, October 20, 2009 3:31 PM To: MS-Exchange Admin Issues Subject: Re: Attachments not showing up in Outlook :) Hmm, what if you save the message to your hard drive from Outlook? Is the attachment there? and say not a small (text only) message? Can you view source of the message body (assuming it's HTML)? If the attachment landed outside the body tags <body> foo </body> it may not be visible to the recipient. Had issues with a script placing disclaimers in E2003 that failed to read body tags correctly. On Tue, Oct 20, 2009 at 3:16 PM, Steve Hart <[email protected]<mailto:[email protected]>> wrote: Thanks for everyone's responses. We're not getting the "outlook is blocking access" messages, so I don't think that's the problem. The latest attachments were .pdfs and I haven't seen Outlook block them. We're not seeing the "cannot open" messages that usually come with a securetemp folder problem. Clearing that folder hasn't helped. My best guess so far (and it's a pretty big guess) is that the attachments are somehow being attached in a way that Outlook can't handle. Further testing has proved that the attachments show up in OL 2007, as well as OWA. They're invisible in OL 2002 and OL 2003. Steve ________________________________ From: Eric Woodford [mailto:[email protected]<mailto:[email protected]>] Sent: Tuesday, October 20, 2009 2:44 PM To: MS-Exchange Admin Issues Subject: Re: Attachments not showing up in Outlook I've seen Excel documents posted into email created with Word as the email editor, cause the excel object only show up when using Word as the Editor to read also. Outlook blocking the attachment? You can define level1/level2 attachments so they are not accessible or not visible to the recipient. You may see an alert on the top of the message "attachments have been removed.." when trying to access these attachments. Finally, AV scanner? On Mon, Oct 19, 2009 at 3:44 PM, Steve Hart <[email protected]<mailto:[email protected]>> wrote: This one has me stumped. We're an Exchange 2007 shop with Outlook clients on every version known to man. We've recently received several emails from a customer using AOL. They've attached small (~15K) pdfs to the emails. The attachments are properly received by the Exchange server and they show up and open just fine in OWA. They DON'T appear in either Outlook 2002 or Outlook 2003. No icon in the folder view, no attachment when they open the email. The email itself opens fine, it just looks like the sender forgot the attachment. Ideas? Steve
